Reservation & Ticketing Officer

Job Description

Title: Reservation & Ticketing Officer

Company Name: Al Amin Tour & Travels

Vacancy: 08

Age: 25 to 35 years

Job Location: Faridpur

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agent

• Age 25 to 35 years

• Handle customer inquiries related to flight schedules, fares, routes, and availability.

• Make airline reservations and issue air tickets accurately through GDS (e.g., Galileo, Sabre, Amadeus).

• Process cancellations, reissues, refunds, and date changes as per airline rules.

• Provide accurate fare quotations and ensure competitive pricing.

• Maintain up-to-date knowledge of airline policies, promotions, and travel regulations.

• Coordinate with airlines and travel partners for booking confirmation and problem resolution.

• Keep records of all reservations, payments, and customer details.

• Provide exceptional customer service and ensure client satisfaction.

• Assist with visa, hotel booking, and travel insurance services when required.

• Prepare daily and weekly sales reports for management review.

• Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 1