Reservation & Ticketing Agent. (RTA)

Job Description

Title: Reservation & Ticketing Agent. (RTA)

Company Name: Gulf Air, GSA Dhaka Station

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Candidate with English medium ('O' level & 'A' level) background or North South University, BRAC University, Independent University, will get preference.
∎ Skills Required: Computer skill, Excellent communication, Microsoft Excel, Must know MS Office, Presentation skill

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Airline Ticket Reservation, Airlines ticketing, Excellent presentation, GDS SYSTEM, Reservation/ Ticketing, Strong analytical and communication skills
∎ The applicants should have experience in the following business area(s): Airline, GSA

Job Context:
∎ Gulf Air is the state-owned airline and the flag carrier of Bahrain.
∎ GSA of Gulf Air will hire some self-motivated, enthusiastic and energetic people to work in its Reservation Department in Dhaka Station.

Job Responsibilities:
∎ Make reservations and answering all incoming telephone queries promptly and efficiently.
∎ Calculating fares and issuing tickets.
∎ Sending pre-paid tickets. Advising and acting incoming PTAs.
∎ Calculating refunds.
∎ Issuing of tickets.
∎ Working at the ticket desk and assisting passengers with the problems.
∎ Chasing and confirming any pending reservations of special requirements.
∎ Keeping manuals up-to-date.
∎ Working at the ticket desk and assisting passengers with the problems.

Additional Requirements:
∎ Age at most 32 years
∎ Both males and females are allowed to apply
∎ Adequate background in airline sector.
∎ Knowledge in Sabre and other GDS System.
∎ Comprehensive working knowledge of the Travel industry and corporate business.
∎ 2 Years working experience in any Airline or Travel industries.
∎ Good command of English written and verbal both.
∎ Good skill in MS Office function Specially in MS Excel and MS PowerPoint.
∎ Well groomed, presentable and strong communication skill.
∎ Outstanding selling, influencing and convincing skills.
∎ Ability to think and act strategically.
∎ Outstanding commercial awareness/business acumen.

Salary:
∎ Salary and other benefits as per airline industry benchmark.

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Insurance
∎ Festival Bonus: 2
∎ Office timings Sun-Thu 10.00-18.30 Sat 9.30-14.00

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jun 2022

Company Information:
∎ 31 May 2022
∎ Gulf Air, GSA Dhaka Station

Category: Hospitality/ Travel/ Tourism

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