Reservation

Job Description

Title: Reservation

Company Name: TICKET EXPLORER

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ A Level in Business Studies, Bachelor of Business Administration (BBA) in International Business
∎ American International University Bangladesh, Asian University of Bangladesh, World University of Bangladesh, BGMEA University of Fashion Technology, Northern University Bangladesh students will get preference
∎ Training/ Trade Course: GDS,MS WORD
∎ Skills Required: Computer Operating, MS Word/ Excel/ PowerPoint/ OneNote, Skills Required: Computer skill, TrainingTrade Course: GDS

Experience Requirements:
∎ At most 1 year(s)

Job Context:
∎ TICKET EXPLORER name of our company. It`s an offline platform worldwide for air ticketing. Our business type is B2B & B2C. Reservation executives will be hired to expand Ticket Explorer range of services. Preference will be given to skilled and experienced people. So you need to provide online reservation support and have the mentality of being around Banani.
∎ The reservation executive role is one of the most important positions at Leisure kart as you will be directly interacting with prospects and customers over the phone, email, and chat. You will be the face of the company and will be responsible for helping, guiding, and advising customers in every way possible to maximize the likelihood of a booking.

Job Responsibilities:
∎ Listen effectively to the customer and capture relevant information.
∎ Ask relevant questions to understand the customer s requirement.
∎ Answer customer queries.
∎ Suggest suitable experiences based on the understanding of the customer s requirement.
∎ Advice customers and help them choose the most suitable experience for their requirement.
∎ Provide useful information related to the customer s requirement.
∎ Take notes during the call and feed data into the database.
∎ Follow-up with potential customers.
∎ Guide and help customers to make bookings and payments on the website.
∎ Record accurate information for each booking made by the customer.
∎ Communicate with Sellers to check availability.
∎ Communicate efficiently and politely on every call email chat.
∎ Everyday Reporting is very important

Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Required Knowledge, Skills, and Abilities
∎ Good verbal and written communication skills. Must be able to fluently speak in English and Hindi.
∎ You must be passionate about helping people.
∎ You must be a good listener.
∎ You must be highly organized.
∎ Must be able to prioritize and multitask.
∎ Willingness to learn and adapt.
∎ Willingness to work on a flexible schedule and work on weekends and holidays

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2 (Yearly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Feb 2023

Company Information:
∎ 8 Jan 2023
∎ TICKET EXPLORER
∎ Address : GOLDEN SUN(6TH FLOOR), HOUSE# 14/A, BLOCK# L, ROAD#02, BANANI, DHAKA-1213.
∎ Web : ticketexplorer.net
∎ Business : Welcome to the fan page of most promising aviation & tourism company "TICKET EXPLORER." Like us For exciting deals, tour offers/packages and many more!
OUR SERVICES:
International & Domestic Air Ticket (B2B,B2C)
Umrah & Hajj Package(FOR AGENT ONLY)
Visa Processing/Assistance
Worldwide Quarantine Package
Worldwide Hotel Booking
Hajj & Umrah guide service

Category: Hospitality/ Travel/ Tourism

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