Relationship Manager/ Senior Relationship Manager

Job Description

Title: Relationship Manager/ Senior Relationship Manager

Company Name: BRAC Bank Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate from a well-recognized institution preferably in a relevant subject;

Experience Requirements:
∎ 2 to 6 year(s)

Job Responsibilities:
∎ Financial:

∎ To increase the customer base of the Premium segment;
∎ To achieve targets in terms of building assets and liabilities outlined in Job Objective;
∎ To communicate with customers and potential customers for sales opportunities;
∎ Deposit/asset attrition management;
∎ Build & leverage relationships to grow share of the client's wallet while maximizing revenues;
∎ Actively participate in Digital Activation of respective assigned customers;
∎ Communicate with respective Business Channels or Customers for reducing NPL;
∎ Ensure the highest level of customer retention.
∎ Compliance:

∎ Ensure proper operational process flow in line with internal and external policies and ensure compliance;
∎ Ensure that local regulatory functions are in place and monitored properly;
∎ Ensure that business risks and controls are well managed.
∎ Service Quality

∎ To provide high-quality service to Premium Banking customers;
∎ Handle customer feedback and complaints efficiently.
∎ Operations

∎ Maintain a strong working relationship with own team and cross-functional team for smooth operations;
∎ Coordinate and assist regulatory and other audits;
∎ Timely submission of accurate compliance and risk reports;
∎ To meet transaction processing standards & ensure good cash management;
∎ To ensure that branches maintain all the records that are auditable for good audit rating.

Additional Requirements:
∎ 2 to 7 years of relevant working experience is required;
∎ Ability to work in a team and capability to meet deadlines;
∎ Proficient in customer centricity, results-oriented and self-propelled.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Jun 2021

Company Information:
∎ 14 Jun 2021
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.

Category: Bank/Non-Bank Fin. Institution

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