Production & QC Supervisor

Job Description

Title: Production & QC Supervisor

Company Name: A Reputed National NGO

Vacancy: 4

Age: At least 25 years

Job Location: Cox`s Bazar (Teknaf)

Salary: Tk. 50000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Textile

• Diploma in Textile, Productivity & Quality Management, Fashion Design, Apparel, or Merchandising.

• Bachelor in any discipline with Certificate Course on GPQ / Quality Control Management.

(Education requirements may be relaxed for highly experienced candidates).

• At least 3 years
• The applicants should have experience in the following business area(s): Textile

• Age At least 25 years

Experiences:

• A minimum of 03 years of professional experience in Textile, Fashion Design, Apparel, and Merchandise is required. Additional consideration and value will be given to candidates with experience working in the context of Rohingya Camps.

Skills and Additional Job Requirements:

• Having non-discriminatory and gender-sensitive perceptions along with safeguarding

• To protect children in connection

• Respectful to safeguarding policy.

• Strong analytical, problem-solving, and decision-making capabilities.

• Excellent teamwork, and a proven track record of building trust within and empowering teams.

• Excellent verbal and written communication, presentation and reporting skills in English and effective interpersonal and negotiation skills, proven through successful interactions with all levels of stakeholder groups.

• Female candidates are highly encouraged to apply.

Job Nature: Full-time (Contractual Up to December 2026, Might be Extended Upon Project Renewal)

Project Brief:

• Since 2022, under the technical guidance of UNHCR’s Livelihoods Unit, the Centre for Natural Resource Studies (CNRS) has been implementing comprehensive livelihoods and vocational skills development interventions for Rohingya refugees in Cox’s Bazar and Bhasan Char. As part of the UN Joint Programme for Skills Development (JPSD), also known as Improving Skills and Economic Opportunities in Cox’s Bazar (ISEC), CNRS delivers Level-1 vocational training aimed at enhancing employability and economic resilience among refugees.

• The vocational training component focuses on transferable, market-relevant skills aligned with labor market needs in both Myanmar and the refugee camp context. Training is provided in multiple trades, including Concreter (CON), Solar (PV) System Installation and Maintenance (SM), Caregiving (CG), Small Engine Mechanic (SEM), and Bakery and Pastry Staff (BPS). Beneficiaries are selected through a prequalification process that considers labor market demand, skill applicability, and individual suitability. The overall objective is to empower refugees with practical skills that support productive engagement within the camps and prepare them for potential return and reintegration into Myanmar.

• Complementing vocational training, CNRS also implements livelihoods interventions through multiple production centers—such as eco-friendly bag, reusable sanitary pad, apparel, and other income-generating units—where refugee women, particularly from female-headed households, participate in skill development and dignified work opportunities. These centers play a vital role in strengthening household well-being, enhancing economic self-reliance, and promoting community resilience.

• To further enhance labor mobility and employability, the Economic Mobility Pathways Pilot (EMPP) Programme—previously known as the Complementary Pathways Programme (CPP) and now implemented as Language and ICT Training—was introduced in late 2023. From 2024 onward, selected competent graduates from Level-1 vocational training receives additional support through English language training, work-readiness and cultural orientation, and basic ICT skills, based on a rigorous and holistic assessment process led by UNHCR. The project overall aims to improve employability, increase labor mobility, and promote economic empowerment among Rohingya graduates.

Part I: Job Statement

• The Production & QC Supervisor supports both the production workflow and quality control processes within the assigned production center. The primary objective of this position is to assist in ensuring that all production activities are carried out efficiently, safely, and in accordance with CNRS and UNHCR quality standards.

• The incumbent will work closely with the Centre In-Charge, Production & QC Officer and production teams to help monitor daily output, check product quality at different stages, ensure proper use of materials, maintain production records, and support adherence to established production guidelines. This role also involves assisting refugee participants in understanding quality requirements and improving their skills to meet production standards.

• By supporting both operational efficiency and consistent quality assurance, the Production & QC Supervisor contributes directly to achieving production targets, reducing defects, enhancing product value, and strengthening the overall effectiveness of the Project.

Part II: Job Responsibilities and Tasks

A. Key Activities:

• To ensure the quantity & quality of the product.

• Ensure day-to-day monitoring of the production & ensure reporting to the line manager

• Assist line supervisor during production planning

• Ensure the wellbeing of production volunteers

• Facilitate training to the beneficiaries and support others in facilitation.

• To assist with each aspect of quality control (rejection rate within a satisfactory level, follow QC inspection checklist on finished product) of the finished product, production output & on-time shipment.

• To support verify the quality of raw materials and accessories prior to the start of production.

• Conduct regular inspections of finished products to identify and address any defects or discrepancies.

• Arrange for the dispatch of finished goods and take measures to transfer balances to stores for reconciliation

• Identifying the lacks & gaps of the trainees during training and support them to overcome.

• Any other task assigned by the project management unit.

B. Core Competencies (Knowledge, Ability & Attitude):

• Sound understanding of production processes, workflow management, and basic production planning.

• Knowledge of quality control standards, inspection procedures, and rejection rate management.

• Familiarity with raw material and accessories quality verification prior to production.

• Basic understanding of inventory management, store reconciliation, and dispatch procedures.

• Understanding of training methodologies and beneficiary capacity development in a humanitarian or livelihoods context.

• Strong monitoring and reporting skills to track daily production progress and quality.

• Ability to conduct quality inspections using QC checklists and identify defects or inconsistencies.

• Organizational skills to manage production output, on-time shipment, and coordination with stores.

• Basic documentation and record-keeping skills for production, quality, and inventory reporting.

• Ability to ensure consistent product quantity and quality under routine production pressure.

• Capacity to assist supervisors in production planning and workflow coordination.

• Capability to identify quality issues in raw materials, accessories, and finished products.

• Strong commitment to quality, accountability, and continuous improvement.

• Supportive and respectful attitude toward beneficiaries and production volunteers.

• Salary: BDT 50,000.00/Month (inclusive all)