Title: Product Manager, Debit and Prepaid Cards: Retail Banking Division
Company Name: BRAC Bank Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation/ Post Graduation from reputed University
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Launching of new Debit/prepaid card for new customer segments as appropriate
∎ Increase Debit card activation and usage
∎ Maintain Debit/Prepaid card plastics
∎ Maintain liaisons with Scheme partners (VISA, MasterCard, etc.) in regards to BIN management, Offers, etc.
∎ Maintain relationships with other external stakeholders like Waller Partners, Payment partners, etc.
∎ Work actively with system developers regarding various functionality development
∎ Design and execute campaigns as and when necessary to achieve set goals/targets by the management
∎ Follow-up and publish campaign results to all stakeholders
∎ Managing Card fees and other transactional features
∎ Improvise Card onboarding and distribution process
∎ Develop new processes for new projects and tasks as and when required. Identify and re-engineering existing processes for smoother operations.
∎ Debit/Prepaid card portfolio management
∎ Address SQ issues/Complaints & resolve them accordingly
∎ Initiated coordination meeting with front line staffs, ensure proper training and feedback to their queries
∎ Manage promotional collaterals in alliance with Marketing, Communication & Customer Experience team
∎ Handle disputes and Fraud related issues as per set guidelines
∎ Timely response to all management quires and compliance deadlines
∎ Proper vigilance of branding and information to all touch points
Additional Requirements:
∎ 5 years of working experience preferably in a Bank
∎ Positive, energetic, and adaptive to changes;
∎ Good communication and negotiation skills
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Apr 2021
Company Information:
∎ 29 Mar 2021
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.
Category: Bank/Non-Bank Fin. Institution
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Source: bdjobs.com