Operations Analyst - RCM Rule Engine

Job Description

Title: Operations Analyst - RCM Rule Engine

Company Name: Augmedix

Vacancy: 1

Location: Dhaka

Salary: Tk. 40000 - 45000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, BPO/ Data Entry Firm
∎ Freshers are also encouraged to apply.

Published: 11 Mar 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Master of Science (MSc) in Computer Science & Engineering

Requirements:

Responsibilities & Context:
∎ Overview:
∎ Augmedix Bangladesh seeks a highly skilled and detail-oriented Operations Analyst to join our RCM Rules Engine team. This role plays a crucial part in ensuring the accuracy, compliance, and efficiency of billing rules and logic within our Revenue Cycle Management (RCM) system. The Operations Analyst will be responsible for conducting thorough quality assurance testing, analyzing large datasets, and working collaboratively with cross-functional teams to refine billing automation processes and improve overall claim acceptance rates. This is an exciting opportunity for a professional with a strong analytical mindset and a passion for improving healthcare operations through data-driven insights.

∎ Duties and Responsibilities (but are not limited to):
∎ ● Conduct comprehensive QA testing on billing rules and logic within the RCM system to ensure compliance, accuracy, and efficiency.
∎ ● Utilize advanced SQL techniques to extract, manipulate, and validate large datasets, ensuring data integrity and accuracy in rule testing and issue resolution.
∎ ● Analyze billing transactions, rejections, and denials data to identify patterns, discrepancies, and areas for optimization.
∎ ● Work closely with cross-functional teams to refine and enhance billing automation rules, ensuring alignment with industry best practices and compliance standards.
∎ ● Develop and maintain detailed documentation of test cases, findings, and resolutions to support continuous process improvements and knowledge sharing within the team.
∎ ● Provide actionable insights and recommendations based on data analysis to optimize claim acceptance rates and streamline billing workflows.
∎ ● Proactively identify system inefficiencies and collaborate with stakeholders to implement innovative solutions that drive operational excellence.

∎ Job Requirements:
∎ ● Strong proficiency in SQL, including the ability to write complex queries, perform data validation, and debug issues – Must have.
∎ ● Familiarity with denials, rejections, and claims processing in an RCM setting is preferred.
∎ ● Exceptional attention to detail and a keen analytical mindset.
∎ ● Proven ability to manage time effectively and deliver high-quality work within tight deadlines in a fast-paced environment – Must have.

∎ Educational Qualifications:
∎ ● Bachelor's degree in Computer Science, Information Systems, or a related field is preferred.
∎ Operational Qualification:
∎ ● Hands-on experience with RCM systems and billing automation rules is preferred.
∎ ● Knowledge of healthcare billing compliance, regulatory standards, and industry best practices is preferred.
∎ ● Ability to collaborate effectively with cross-functional teams and contribute to process improvement.

∎ Soft Skill Requirements:
∎ ● Strong written and verbal communication skills with the ability to articulate complex findings clearly.
∎ ● Ability to thrive under pressure and efficiently handle multiple priorities.
∎ ● High level of attention to detail and commitment to maintaining data accuracy and integrity.
∎ ● Adaptability to evolving business needs and a continuous improvement mindset.
∎ ● A proactive approach to problem-solving and a strong sense of accountability.


Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Gratuity, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka

Job Highlights:
∎ Shift Detail: Night shift, 10:00 pm-7:00 am (Monday to Friday)

Company Information:
∎ Augmedix
∎ US Office: 1161 Mission Street Suite 210 San Francisco, CA 94103 USA BD Office: Rahman’s Regnum Centre (level 15), 191/1, Bir Uttam Mir Shawkat Sarak, Tejgaon I/A, Dhaka 1208.

Address::
∎ US Office: 1161 Mission Street Suite 210 San Francisco, CA 94103 USA BD Office: Rahman’s Regnum Centre (level 15), 191/1, Bir Uttam Mir Shawkat Sarak, Tejgaon I/A, Dhaka 1208.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 17 Mar 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
Daffodil International University (DIU) 6.71%
North South University 5.65%
Jahangirnagar University 4.24%
American International University Bangladesh (AIUB) 4.24%
Daffodil International University 3.53%
East West University 3.53%
Ahsanullah University of Science and Technology (AUST) 2.83%
Bangladesh University of Business and Technology 2.47%
University of Dhaka 2.47%
National University 2.47%

Interested By Age Range

Age Range Percentage (%)
20-30 79.15%
31-35 11.66%
36-40 5.30%
40+ 2.83%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 3.53%
20K-30K 12.72%
30K-40K 42.40%
40K-50K 34.98%
50K+ 6.36%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 34.98%
0.1 - 1 years 13.07%
1.1 - 3 years 20.14%
3.1 - 5 years 12.72%
5+ years 19.08%

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