Operations Analyst

Job Description

Title: Operations Analyst

Company Name: Augmedix

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

Published: 2025-12-21

Application Deadline: 2026-01-20

Education:

Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context:

Shift Detail: Night shift, 10:00 pm-7:00 am (Monday to Friday)

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare`s most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare`s moment for AI-powered transformation is here, and we`re building the technology to power it. Come join us in shaping the future of healthcare.

Overview:

• Healthcare providers enter the medical field to care for patients, but administrative burdens often take away valuable time that could be spent on patient care. Augmedix is dedicated to transforming healthcare operations by streamlining workflows, enhancing efficiency, and reducing administrative overhead through advanced technology. By leveraging AI powered solutions, workflow automation, and data-driven insights, we help providers stay connected with their patients and focus on delivering high-quality care.

• We are seeking an Operations Analyst to join our growing Revenue Cycle Management (RCM) team. This role is critical in identifying, analyzing, and resolving medical claim remittances across multiple payers and specialties. The ideal candidate will have strong expertise in managing remit posting within RCM and resolving complex ledger discrepancies leveraging mathematical reasoning and analytical skills to ensure accuracy and efficiency.

Duties and Responsibilities (but are not limited to):

• Study the payment ledgers of assigned encounters, verifying them through payer portals/ calls, and completing assigned daily targets in a timely manner.

• Flagging blockers and edge cases that deviate from known patterns judiciously in designated channels.

• Swift navigation of claim details as well as site info (Client information dashboard) to search up information necessary for verifying payments.

• Researching CPT codes, Denial codes, and adjustment codes to decipher complicated ledgers and deduce correct actions items to close/finalize the encounter.

• Review and interpretation of Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and LCD/NCD coverage guidelines through payer portal navigation.

• Maintain updated knowledge of CMS, Medicare, Medicaid, and commercial payer requirements.

• Collaborate with other teams and brainstorm to resolve posting related issues that affect revenue recognition through Slack channels and Linear ticket updates.

• Contribute to internal posting runbooks, SOPs, and reference documentation.