Operation Manager

Job Description

Title: Operation Manager

Company Name: Este Aesthetic Hospital

Vacancy: 1

Age: 30 to 45 years

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Experience:

  • 4 to 8 years
  • The applicants should have experience in the following business area(s): Manufacturing (FMCG), Hospital, Pharmaceutical/Medicine Companies, Medical Equipment, Clinic


Published: 2024-06-11

Application Deadline: 2024-07-10

Education:
    • Master of Business Administration (MBA) in Management
    • Bachelor of Business Administration (BBA) in Hospitality Management
  • PGD-HRM


Requirements:
  • 4 to 8 years
  • The applicants should have experience in the following business area(s): Manufacturing (FMCG), Hospital, Pharmaceutical/Medicine Companies, Medical Equipment, Clinic


Skills Required: Administration,Business Communication,Client Management,Excellent leadership and interpersonal skills,Hospital Administration,Operational Management,Pharmaceutical Product Management,The ability to work under pressure

Additional Requirements:
  • Age 30 to 45 years
  • Excellent communication skill in English (Written/ Verbal) and interpersonal skills. 

  • Vast working experience in any organization (preferences can be given to the candidate working in the similar association)



Responsibilities & Context:
  • Overseeing clinic operations and staff duties.

  • Keeping medical professionals informed about the policy.

  • Managing the clinic`s budget, billing system, and inventory.

  • Ordering stock and supplies for the Hospital

  • Overseeing the purchasing, maintenance, and repair of clinic equipment.

  • Developing procedures to deliver optimal patient care.

  • Performing the hiring, training, and performance evaluation of staff members.

  • Managing internal and external communications, and answering queries about the Hospital.

  • Ensure client satisfaction is 100%.Identifying opportunities for strategic growth and implementing them.

  • Counseling patients about treatment, payment, and recovery options.

  • Coordinating with corporate partners.

  • Work to achieve the business goal.

  • Conduct competitive strategic analysis, client segmentation, and client insight development.

  • Maintain all kinds of regulatory compliance, Authority, Autonomous, relevant govt, semi govt and private company affairs.

  • Maintain employee motivation, mentoring, counseling and discipline.

  • Develop and implement a strategy to ensure efficient and effective operation management.

  • Mentor and develop the team of direct reports, managing work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.

  • Make sure that the patient support facilities are available in good order.

  • Address all major issues which may need to be resolved ASAP.

  • Address any patient`s request, requirement, complaints etc. Monitor and ensure that all the complaints are resolved in appropriate manner.

  • Performing any other job assigned by the Este Aesthetic Hospital

  • Perform regular and spot-check of all service care units and to maintain high quality standards through routine visits to every session room.

  • Liaison and networking with external stakeholders. e. Bank/Financial Institutes /different Regulatory Bodies.

  • Ensure the excellent team work.



Job Other Benifits:
  • T/A,Mobile bill,Pension policy,Credit card,Performance bonus,Provident fund,Over time allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Production/Operation

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