Operation Manager (Admin & HR)

Job Description

Title: Operation Manager (Admin & HR)

Company Name: Universal CARGO

Vacancy: 2

Age: 40 to 54 years

Job Location: Dhaka (Uttara Sector 15)

Salary: Tk. 30000 - 40000 (Monthly)

Experience:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Shipping, Logistic/Courier/Air Express Companies, Clearing and Forwarding (C and F) Companies, Engineering Firms, Market Research Firms, Freight forwarding, Logistics Startup

• Bachelor of Business Administration (BBA) in Management
• Master of Business Administration (MBA) in Management

• 3 to 7 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Shipping, Logistic/Courier/Air Express Companies, Clearing and Forwarding (C and F) Companies, Engineering Firms, Market Research Firms, Freight forwarding, Logistics Startup

• Age 40 to 54 years
• Only Male

• Strong leadership and people-management skills.

• Excellent commercial and financial understanding.

• Strong decision-making and problem-solving ability.

• Ability to manage multiple departments simultaneously.

• Strong understanding of restaurant/F&B operations.

• Excellent communication and negotiation skills.

• Ability to work with financial data, KPIs and management reports.

• Strategic thinking combined with strong execution ability.

• High level of accountability, integrity and professionalism.

• Ability to work independently under pressure.

• Strong understanding of SOPs, process improvement and operational controls.

• Proficiency in Microsoft Office/Google Workspace; experience with ERP systems will be an advantage.

• Coordinate the recruitment process for the Group’s different units, including job posting, CV screening, interview scheduling, and candidate communication. Manage appointment letters, on boarding, orientation programs, ID card issuance, and exit procedures, ensuring smooth employee transitions and complete documentation.

• Maintain, update, and organise employee personal files and HR documentation (both physical and digital).

• Ensure compliance with internal regulations, organisation policies, Bangladesh Law, and Complete HR best practices.

• Handle employee queries related to HR policies, attendance, leave, and general HR matters.

• Monitoring all office work and seniors provided any task.

• Must be able to maintain confidentiality for all project and staff issues.

• We are looking for a business leader, not simply an operations manager.

  The ideal candidate should be someone who can walk into a complex operating environment, understand the business quickly, identify what is working and what is not, take ownership of problems, make decisions and build systems that allow the company to scale.

  The person must have the confidence and maturity to represent the Directors in day-to-day business operations, while maintaining strong judgement about when an issue requires Board-level involvement.