Officer - Retail & Cards Investment Collection (Contractual)
Job Description
Title: Officer - Retail & Cards Investment Collection (Contractual)
Company Name: A Reputed Private Commercial Bank
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Published: 2026-01-14
Application Deadline: 2026-01-21
Education:
Bachelor’s or Master’s degree in any discipline, preferably in Business, Finance, Accounting, or related field.
2–3 years of experience in retail banking, retail investment monitoring and recovery functions.
Freshers with strong persuasive skills may apply
Requirements:
Skills Required:
Additional Requirements:
Knowledge of retail investment portfolio management, delinquency tracking, and recovery processes.
Proficiency in MS Excel.
Strong analytical, reporting, and problem-solving skills.
Ability to work under pressure, meet targets, and communicate effectively with stakeholder
Interpersonal Skills:
Analytical thinking, proactive problem-solving, negotiation and persuasion, leadership and team guidance, effective communication, resilience under pressure, stakeholder engagement, attention to detail, results-oriented mindset, and adaptability to new tools and processes.
Responsibilities & Context:
The Officer – Retail & Cards Investment Collection will be responsible for monitoring retail/Cards investment portfolio, identifying delinquent accounts, and implementing effective recovery strategies. This role focuses on minimizing risk, enhancing portfolio quality, and ensuring timely recovery of overdue accounts. The incumbent will work under the guidance of respective line managers and coordinate with branch, operations, and collections teams.
Key Responsibilities:
Achieve recovery targets and implement corrective measures to improve collection efficiency.
Monitor retail investment/Credit Cards portfolio to track delinquency trends, NPIs, and potential risk exposures.
Engage with delinquent clients professionally to regularize accounts and convert NPI clients to regular status.
Conduct detailed analysis of high-risk accounts and recommend preventive or corrective actions.
Implement structured recovery plans for overdue accounts in compliance with bank policies and regulatory requirements.
Follow up on delinquent accounts through calls, emails, field visits, and legal recovery processes as required.
Coordinate with branch managers, relationship managers, collections teams, and outsourced recovery agencies for efficient recovery operations.
Maintain comprehensive records of recovery activities, ensuring accuracy and timely reporting.
Any other task assigned by competent authority.
Job Other Benifits:
Employment Status: Contractual
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
