Branch Customer Service Officer (Cash/General)
Job Description
Title: Branch Customer Service Officer (Cash/General)
Company Name: A reputed private commercial bank
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: --
Experience:
- At least 1 year
Published: 2026-01-25
Application Deadline: 2026-01-29
Education:
- Bachelor/Honors
Requirements:
- At least 1 year
Skills Required: Flexibility and Adaptability,Goal Oriented
Additional Requirements:
Customer service & communication
Core banking system operation
KYC, AML & compliance awareness
Accuracy, attention to detail
Time management & multitasking
Teamwork & professionalism
Responsibilities & Context:
General Banking:
Address and resolve customer complaints in a timely and effective manner.
Develop and implement innovative ideas to enhance customer service and satisfaction.
Promote and advise customers on the bank’s products and services.
Ensure compliance with internal and external regulations and policies.
Build and maintain strong relationships with the bank's customers and stakeholders.
Achieve business, operational, and financial targets while expanding the client base.
Meet the company’s Key Performance Indicators (KPIs).
Cash Department :
Process cash transactions (payments and receipts) efficiently, ensuring minimal wait times.
Deliver excellent customer service in the cash area, maintaining high customer satisfaction levels.
Meet and exceed business targets set by management.
Monitor and prevent fraudulent activities, including fake notes and money laundering.
Perform ATM maintenance, cash loading, and reconciliation.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
