Officer - Customer Service (Contractual)

Job Description

Title: Officer - Customer Service (Contractual)

Company Name: VFS Bangladesh Pvt Ltd

Vacancy: 10

Age: 22 to 32 years

Job Location: Dhaka, Sylhet

Salary: Tk. 20000 - 22000 (Monthly)

Experience:

Published: 2026-05-20

Application Deadline: 2026-06-19

Education:

• Bachelor of Business Administration (BBA)
• Bachelor of Arts (BA)
• Bachelor of Social Science (BSS)
• Bachelor of Science (BSc)

• Age 22 to 32 years

We are seeking a dynamic and energetic officer purely for a 6-month contractual position, with the potential to transition to a permanent role based on performance during the contract period and subject to availability of vacancies for a permanent role.

• Handle customer/applicant queries personally or via email, telephone.

• Record & maintain all application data.

• Ensure accurate & timely data entry into the system with zero errors.

• Ensure all administration and logistics of document delivery to client.

• Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.

• Ensure proper positioning of Value-Added Services and achieve sales target.

• Encourage applicants to provide feedback on services provided and their overall experience in the office.

• Ensure that the entire process is completed within the mandated Turn Around Time.

• Adhere to the environment health and safety policy/objectives and guidelines of the organization.

• Ensure error free data entry, bar code generation, reporting & inventory management.

• Medical allowance,Weekly 2 holidays,Over time allowance

All benefits will be applicable upon confirmation after 6 months as a permanent employee of the company.