Officer - Customer Service (Contractual)
Job Description
Title: Officer - Customer Service (Contractual)
Company Name: VFS Bangladesh Pvt Ltd
Vacancy: 20
Age: 20 to 28 years
Job Location: Chattogram, Dhaka, Sylhet
Salary: Tk. 20000 - 22000 (Monthly)
Experience:
Published: 2025-08-04
Application Deadline: 2025-09-03
Education:
- Bachelor/Honors
Requirements:
Skills Required: Customer Support/ Client Service,Operations
Additional Requirements:
- Age 20 to 28 years
Good Communication skill in both Bangla and English.
Basic Computer Skill like MS Word, Excel, Email etc.
No Experience is required.
Responsibilities & Context:
We are seeking a dynamic and energetic officer purely for a 6-month contractual position, with the potential to transition to a permanent role based on performance during the contract period and subject to availability of vacancies for a permanent role.
Handle customer/applicant queries personally or via email, telephone.
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of document delivery to client.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
Ensure proper positioning of Value-Added Services and achieve sales target.
Encourage applicants to provide feedback on services provided and their overall experience in the office.
Ensure that the entire process is completed within the mandated Turn Around Time.
Adhere to the environment health and safety policy/objectives and guidelines of the organization.
Ensure error free data entry, bar code generation, reporting & inventory management.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 13.24% |
| University of Chittagong | 2.69% |
| Port City International University | 1.94% |
| University of Dhaka | 1.63% |
| Premier University, Chittagong | 1.24% |
| International Islamic University, Chittagong | 1.04% |
| Leading University | 1.02% |
| International Islamic University Chittagong | 0.92% |
| Daffodil International University (DIU) | 0.88% |
| Jagannath University | 0.78% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.88% |
| 31-35 | 12.05% |
| 36-40 | 2.72% |
| 40+ | 1.09% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 39.69% |
| 20K-30K | 59.17% |
| 30K-40K | 0.80% |
| 40K-50K | 0.20% |
| 50K+ | 0.14% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 36.77% |
| 0.1 - 1 years | 13.43% |
| 1.1 - 3 years | 22.14% |
| 3.1 - 5 years | 12.95% |
| 5+ years | 14.72% |
