MIS & Verification Officer

Job Description

Title: MIS & Verification Officer

Company Name: Managewell HR Services

Vacancy: 1

Age: At least 24 years

Job Location: Bangladesh, Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): NGO, Engineering Firms, Consulting Firms, Garments

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): NGO, Engineering Firms, Consulting Firms, Garments

• Age At least 24 years

Qualifications-        

-  Bachelor in Computer Science, Information Systems, or a related field

- 2–3 years of relevant experience in MIS, data management, or verification roles preferably in Garment/RMG or manufacturing sector.

-  Strong proficiency in MS Excel and MS Office.

-  Good oral and written communication skills in Bangla and English.

- Ability to handle confidential information with integrity.

- Willingness to travel when required.

Benefits & Other Details
- Market-standard salary

- Two festival bonuses

- One annual performance bonus

- 5 working days per week
-Office hours: 09:00 AM – 05:30 PM

• MIS Management & Data Entry
• Maintain and update the EIS Management Information System (MIS).
• Register employer, factory, worker, and dependent information accurately in the system.
• Digitize physical case files and maintain proper digital records.
• Generate various reports from MIS as required by stakeholders.
• Arrange online EIS-GB, EIS GB_Subcommittee and EC meetings through MIS.
• Ensure data accuracy, integrity, confidentiality, and system security.
• Case Verification & Documentation
• Collect paper based and online claim files from CF, BEPZA and Associations
• Verify claim applications and supporting documents for completeness and authenticity.
• Identify missing or inconsistent information and maintain verification notes.
• Communicate with applicant, factory HR and association for collecting missing information/documents and verify inconsistent/incomplete information.
• Maintain proper physical and digital filing using approved indexing/tracking systems.
• Maintain pipeline tracking of cases with updated status.
• Data Management, Analysis & Reporting
• Maintain Excel databases for received, pending, and approved cases in accordance with approved SOPs.
• Monitor and update workplace accident data in coordination with relevant officers.
• Prepare routine reports, summaries, and basic graphical presentations as required.
• Maintain physical and digital case files in an organized and easily traceable manner.    
• Prepare and maintain case registers and file indexes to ensure effective file management and retrieval.
• Website, IT & System Support
• Support updates of the official EIS website in coordination with JMISS and vendors.
• Coordinate with vendors to resolve MIS or website-related technical issues.
• Support staff with system access, hardware/software troubleshooting, MS Teams meetings, and common drive management.
• Ensure compliance with IT, data security, and password management policies.
•  Stakeholder & Beneficiary Support
• Support factories, associations, and applicants in submitting applications through MIS.
• Respond to queries related to MIS registration, documentation, and case status.
• Prepare Letter to the Beneficiary and Factory and other Stakeholder.
• Maintain effective communication with Beneficiaries for collecting payment confirmation and yearly verification.