Manager- Spinning Quality/ product & Innovation

Job Description

Title: Manager- Spinning Quality/ product & Innovation

Company Name: RBD Fibers Ltd

Vacancy: --

Age: Na

Job Location: Narayanganj, Narayanganj (Rupganj)

Salary: Negotiable

Experience:

• 7 to 14 years
• The applicants should have experience in the following business area(s): Garments, Textile, Garments Accessories, Spinning

• Bachelor of Science (BSc)

• 7 to 14 years
• The applicants should have experience in the following business area(s): Garments, Textile, Garments Accessories, Spinning

• Identify operational problems by observing and study system functioning and performance result.

• Help the senior to investigate complaints and suggestions by collaborating and obtaining all the information from the customer; interviewing process supervisors and operators to obtain all the information for completing troubleshooting procedures.

• Being responsible for all upstream information and communication. Manage all info related with customers and report to Global Tech Support Director.

• In coordination with Global Tech Support Director establish the workflow and work priorities for the different customers.

• Participate in Tech Support meetings with different customers and/or any Tech Support Staff and/or other Product Innovation and Sustainability or Sales staff.

• Be permanently in touch with customers to give all the support and compile all their needs and complaints.

• Elaborate a daily report for all customer status under development or in any production stages and be responsible to have it up to date (daily).

• Participate in the R&D department activities if needed.

• Under coordination of Global Tech Support Director, collaborate with Quality Department compiling the info needed for any quality complaint report, or any other Tech Support or Commercial staff if needed.

• T/A,Mobile bill,Tour allowance,Medical allowance,Provident fund,Insurance,Gratuity
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2