Manager - Documentation and Communication

Job Description

Title: Manager - Documentation and Communication

Company Name: JSI Research & Training Institute, Inc.

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 7 to 10 years
• The applicants should have experience in the following business area(s): NGO

• Masters

• Master`s degree in Communications, Journalism, public health, population sciences, anthropology, urban and rural/regional planning, international development, or a related field.

• 7 to 10 years
• The applicants should have experience in the following business area(s): NGO

• Minimum of 7-10 years of relevant experience working in developing country settings in international health projects in a technical capacity, preferably at least 5 years with U.S. Government-funded projects;

• Previous experience in the implementation of health or development programs in rural, hard-to-reach, and/or fragile settings in Bangladesh, and demonstrated experience working with the Ministry of Health and Family Welfare (MOHFW) or other diverse local health authorities (e.g., CHT Board, Tea Garden authorities) Bangladesh and/or the South Asia region is a strong advantage.

• Exceptional communication skills, particularly on data, in written and spoken English required. Fluency in Bangla preferred.

• Proficient in using infographic tools (e.g. Canva), mapping tool (e.g. Arc or Q GIS), data analysis and visualization tool (e.g. SPSS, Power BI) are preferred

• Demonstrated expertise in multimedia content creation and presentation for showcasing of stories including social media

• Training on professional photography is preferred

• Experience of hands-on project closing documentation preferably in USG funded health project

Organization Background

JSI Research & Training Institute, Inc. is an international organization based in Boston, Massachusetts, USA. JSI works extensively with national and local governments, NGOs, the private sector, and traditional leaders to expand access to high-quality health services. JSI is committed to improving global health through innovative approaches in a range of public health areas, including infectious diseases, nutrition, maternal, newborn and child health, technical and organizational capacity building, supply chain strengthening, strategic information management, health systems management, and policy development. JSI is recruiting a Manager-Documentation and Communication as part of the MOMENTUM Integrated Health Resilience (MIHR) project in Bangladesh.

The Momentum Integrated Health Resilience project (MIHR), implemented by a consortium led by IMA

World Health, is a global initiative that partners with governments and local stakeholders in fragile states and regions. MIHR’s objective is to save lives, through increased access to high quality MNCH-Nutrition life-saving interventions, strengthening partnership with local organizations and through improved adaptive management to prevent, detect and respond to health emergencies. MIHR focuses on equipping health institutions and frontline workers with the skills, tools, and resources to sustainably address the leading causes of maternal and child deaths. This approach directly contributes to the America First Global Health Strategy making America safer, stronger and prosperous across the globe, in the short, intermediate and longer terms.

In Bangladesh, MIHR will support the Government of Bangladesh (GOB) to deliver and strengthen life-saving MNCH and nutrition services in Cox’s Bazar host communities, Tea gardens in Sylhet region and in the Chittagong Hill Tracts (CHT) with some of the country’s most vulnerable populations. In this part of the country, health systems are overstretched by geographic isolation and difficult terrain, shortages of skilled health providers, cultural and linguistic barriers, and the protracted humanitarian crisis in Cox’s Bazar.

Reports to: Director - Monitoring, Evaluation, and Information Systems (ME&IS)

Job Summary

The Manager-Documentation and Communication is a full-time position with the MOMENTUM Integrated Health Resilience (MIHR) project in Dhaka, Bangladesh. The Manager – Documentation and Communications will lead strategic storytelling and high-level reporting for the MIHR project in Bangladesh. By capturing data-driven impact stories from fragile settings—including Cox’s Bazar, the Chittagong Hill Tracts, and the Sylhet Tea Gardens—the Manager will demonstrate the project’s success in Maternal, Newborn, and Child Health (MNCH) and nutrition. This role is responsible for developing a comprehensive communication strategy that aligns with the America First Global Health Strategy and ensures all contractual deliverables meet the rigorous standards of the U.S. Department of State (DOS). Acting as a vital link between technical teams and stakeholders, the Manager will translate complex health interventions into compelling narratives for both local and international audiences. The Manager will also support the Director-ME&IS in project data management through compilation, processing, analysis and visualization.

Primary Responsibilities & Duties

Documentation

• Developing plan for project documentation of program process, learning and impact based on project goals, objectives and expected results in consultation with program team. Documentation includes: form of retrospective and prospective studies, best practices, technical brief, case studies, photo and audio visual, success stories and so on.
• Identify, document, and produce high-quality success stories and case studies from the field (Cox’s Bazar, CHT, and Tea Gardens) that demonstrate the project's impact.
• Bring in and utilize external resources to add new dimension to documentation and to ensure highest quality of documentations in terms of content and organization.
• Collect data, information, report as appropriate for topics of documentation.
• Collaborate with technical managers to produce briefs and reports on key interventions
• Lead the archiving and create depository of appropriate project work products to submit at the end of the project as per ACOORD/DOS guideline
• Oversee the production of photography and video content that captures critical interventions and successes of the project and the contribution of US investments

Strategic Communication & Branding

• Develop and execute a comprehensive communication plan that aligns with MIHR’s global framework and U.S. strategic priorities.
• Adapt/develop communication materials to the internal and external stakeholders
• Ensure all project deliverables, presentations, and public-facing materials adhere to the branding and marking requirements of the U.S. Department of State and the award.
• Facilitate the documentation of joint activities with other partners, including MCGL, EPIC, and UNICEF, to ensure shared operational visibility
• Ensure all project materials (training manuals, job aids, and reports) strictly adhere to USG and Department of State branding and marking guidelines.
• Develop plan for communication of documentation products with identification of target audience, channel of communication, format and frequencies and so on
• Develop tailored disseminating package of program learning and documentation to suite the various targeted audience.

Strategic Reporting and Deliverables

• Lead the compilation and editing of Quarterly Progress Reports (narrative and data) and the Annual Progress Report for submission to the Department of State.
• Collect and compile weekly, monthly update reports to the U.S. Department of State, JSI HQ and IMA World Health
• Provide special brief, reports, stories to the to the U.S. Department of State, JSI HQ and IMA World Health as per their requirement

MEL support

• Assist Director – ME&IS in data management in collection, processing, analysis and presentation.
• Partner with the M&E team to utilize Collaborating, Learning, and Adapting (CLA) principles, translating data from the project dashboard into accessible learning briefs for stakeholders.
• Organize and document "Pause and Reflect" workshops, After-Action Reviews (AARs), and national stakeholder workshops.