Community Engagement Officer - WASH

Job Description

Title: Community Engagement Officer - WASH

Company Name: Anando

Vacancy: 1

Age: At most 42 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 60000 (Monthly)

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): NGO, Consulting Firms

• Master of Social Science (MSS) in Public Health, Development Studies

• At least 4 years
• The applicants should have experience in the following business area(s): NGO, Consulting Firms

• Age At most 42 years

• Minimum 4 years of professional experience, including at least 2 years in the WASH sector and 1 year working in FDMN camps.

• Strong facilitation and interpersonal communication skills.

• Knowledge of community mobilization, behavior change communication and humanitarian programming.

• Excellent report writing and documentation skills.

• Ability to work effectively with diverse communities.

• Proficiency in Microsoft Office applications.

Anando (Promotion of Culture and Youth Resource Development) is a non-government, non-political and non-profitable national organization, established in 1997 and its mission is to strive for culture of development and peace through integrated development approach, which enables individuals and communities to become self-reliant. Anando is inviting application for the Sustainable WASH and Humanitarian Innovation for Local Transformation (SHIFT) Project of Cox’s Bazar financial supported by Foreign, Commonwealth & Development Office (FCDO) and Fund Managed by BRAC.
Immediate supervisor: Project Manager
Contract period: 16.07.2026 to 31.03.2027.
Proposed start date: 16th of June 2026.
Name of Project: Sustainable WASH and Humanitarian Innovation for Local Transformation (SHIFT)
Project Context: SHIFT will deliver integrated, inclusive, and sustainable WASH services across targeted Rohingya camps in Teknaf and Ukhiya and host communities in the assigned area. The project will priorities operation, maintenance and upgrading of existing water supply, sanitation, bathing, solid waste, and fecal sludge management infrastructure, while ensuring disability-friendly access and WASH Sector compliance. It will strengthen water quality monitoring, community led FRC checks, hygiene promotion, MHM support, WASH NFI distribution and accountability through a harmonized CFM. By promoting 3R-based waste management, MRF operations, tri-composting, local production of MHM kits and soap, and community ownership, SHIFT will enhance local resilience and localization.
Objectives of the position: The Community Engagement Officer-WASH leads community engagement, hygiene promotion, participation and accountability initiatives to ensure effective WASH service implementation and sustainability. The role strengthens community structures, feedback mechanisms, behaviour change, inclusion and coordination with stakeholders in line with project standards.
Job Description / Responsibility

• Develop and implement community engagement and participation strategies.

• Lead hygiene promotion and behavior change communication activities.

• Strengthen community ownership of WASH facilities and services.

• Coordinate community volunteers and field facilitators.

• Facilitate meetings with community leaders, committees and stakeholders.

• Support formation and strengthening of WASH committees.

• Promote inclusive participation of women, children, older persons and persons with disabilities.

• Implement accountability to affected people (AAP) and community feedback mechanisms.

• Support awareness campaigns on public health, hygiene and sanitation.

• Coordinate with engineering and programme teams for integrated implementation.

• Monitor community participation and prepare regular progress reports.

• Document success stories, lessons learned and best practices.

• Address community concerns and support conflict-sensitive implementation.

• Support assessments, surveys and post-distribution monitoring.

• Coordinate with camp authorities, WASH Sector partners and local stakeholders.

• Ensure safeguarding, PSEA and protection mainstreaming in all activities.

• Promote gender equality and social inclusion.

• Maintain project documentation related to community engagement.

• Perform any other duties assigned by the Project Manager.