KEY Accounts Executive

Job Description

Title: KEY Accounts Executive

Company Name: BlueBees Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Graduation is not mandatory but O level, A level completed candidates are highly encourage to apply.

Job Context:
∎ We are now looking for the self-motivated, hardworking and target oriented potential candidates for the following position.
∎ Permanent position: 03
∎ Work from home/ freelancer: 06

Job Responsibilities:
∎ **INBOUND:
∎ Answer calls and respond to emails.
∎ Handle customer inquiries both over the phone and by email.
∎ Research required information using available resources.
∎ Manage and resolve customer complaints.
∎ Provide customers with product and service information.
∎ Enter new customer information into system.
∎ Update existing customer information.
∎ Process orders, forms and applications.
∎ Identify and escalate priority issues.
∎ Route calls to appropriate resource.
∎ Follow up customer calls where necessary.
∎ Document all call information according to standard operating procedures.
∎ Complete call logs.
∎ Produce call reports.
∎ Any other assignment given by the management time to time.
∎ **OUTBOUND:
∎ Contact businesses or private individuals by phone.
∎ Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.
∎ Describe products and services.
∎ Respond to questions.
∎ Identify and overcome objections.
∎ Take the customer through the sales process.
∎ Obtain customer information.
∎ Obtain possible customer leads.
∎ Maintain customer/potential customer data bases.
∎ Follow up on initial contacts.
∎ Complete records of telephonic interactions, orders and accounts.
∎ Any other assignment given by the management time to time.

Additional Requirements:
∎ English fluency on speaking, writing, reading is must.
∎ Works well under pressure.
∎ Dependability.
∎ Empathy.
∎ Ability to focus on the ultimate goal.
∎ Critical thinking.
∎ Ability to follow instructions.
∎ Motivation.
∎ Effective communication skills.
∎ Team player.
∎ Person with disability are encouraged to apply

Salary:
∎ As per company policy.

Compensation & Other Benefits:
∎ As per company policy.

Application Deadline: 7 Nov 2020

Company Information:
∎ 29 Oct 2020
∎ BlueBees Ltd.
∎ Address : MF Tower, Plot: GA-95/C Middle Badda, Pragati Sharani, Gulshan -1, Link Road, Dhaka 1212
∎ Web : www.index-companies.com
∎ Business : Architectural Consultancy, Agro-Industries, Ceramics Industries, Real Estate and Construction, Retail and Distribution, Power and Energy, Investment and Hospitality, Financial Services, Media, Pharmaceuticals, Foundation.

Category: Garments/Textile

Read Before Apply: Please send your updated resume with recent passport size photograph and photocopy of all academic certificates to the following address

Source: bdjobs.com

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