Jr. Executive (Customer Service)
Job Description
Title: Jr. Executive (Customer Service)
Company Name: Adzi Trims Ltd.
Vacancy: 8
Age: 25 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2025-10-16
Application Deadline: 2025-11-15
Education:
- Bachelor degree in any discipline
- Masters degree in any discipline
Bachelor / Honors / Master`s degree in any discipline or a related field.
Requirements:
Skills Required:
Additional Requirements:
- Age 25 to 30 years
- Experience: Fresher
- The candidate should have excellent communication skills both written and spoken.
Responsibilities & Context:
Job Location: Dautia, Kalampur, Dhamrai, Dhaka.
Preference Area: Savar, Nabinagar, Dhamrai, and Kalampur.
Responsibilities:
- Responding to customer queries via phone, email. Moreover, providing accurate information about products or services.
- Addressing customer concerns promptly and professionally.
- Listen to customer carefully.
- Escalating complex issues to the appropriate department when needed.
- Proficient in excel and Microsoft word.
- Updating and managing customer databases with accurate details.
- Documenting interactions for future reference.
- Continuously learning about company offerings and policies to provide accurate information.
- Communicating customer needs to relevant departments like sales, logistics, or technical support.
- Managing production lead time across cross- functional teams.
- Timely reporting to the team manager.
- Uphold company policies and regulations as set by HR and Admin.
Job Other Benifits:
- Mobile bill
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
As per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
