IT Support Executive

Job Description

Title: IT Support Executive

Company Name: NAM Jute Mills

Vacancy: 1

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Computer, Bachelor of Computer Application (BCA)

Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following area(s): IT System Management
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Installing, configuring & maintenance computer (Desktop/Laptop) hardware, software, systems, networks, printers, scanners and other IT appliance.
∎ Maintain LAN and internet connectivity products and their installation and configuration and troubleshoot, diagnose and resolve computer and network/connectivity problems.
∎ Operation, Maintenance and Upgrade of ERP software.
∎ Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
∎ Maintaining IP/PBX Solution with support whenever required.
∎ Providing support, including procedural documentation and relevant reports;
∎ Conducting electrical safety checks on computer equipment.
∎ The smooth running of computer systems and ensuring users get maximum benefits.
∎ Plan, installs and maintains local area networks including network servers, electronic components, networking software, workstations and other peripheral devices.
∎ Troubleshoots hardware, software and networking problems, determines the cause of error or stoppage, applies corrective techniques in cases where problems can be corrected, may arrange for repair of faulty equipment or upgrade out-of-date systems.
∎ Monitors performance of local area networks, tracks significant problems, evaluates usage and modifies hardware/software for optimal performance.
∎ Performs daily network administration tasks such as creating user ids, maintaining groups, enabling printer sharing, managing security and backups.
∎ CCTV and IP Camera establish and maintain DVR system in Large Office / Factory Area.
∎ Prepare, Install, Configure & Setup and also provide extensive support to Mikrotik, Switch, PC, Laptop, UPS related Hardware and software issues instantly.
∎ Basic Knowledge in Software and Multimedia & IT support for any kind of function.
∎ English and Bangla Compose, Scanning and Editing and ensure accuracy of typing /data entry work.

Salary: Tk. 12000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 28 Oct 2020

Company Information:
∎ 29 Sep 2020
∎ NAM Jute Mills
∎ Address : 9-K Motijheel C/A
∎ Business : Manufacturer and Exporter of Jute Yarn

Category: IT/Telecommunication