IT & Operations Assistant

Job Description

Title: IT & Operations Assistant

Company Name: Relief International

Vacancy: 1

Job Location: Cox's Bazar (Teknaf, Ukhia)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)

Job Context:
∎ Relief International is currently implementing several emergency response projects in Cox`s Bazar funded through UN Agencies, WFP, OFDA/USAID.
∎ The IT & Operations Assistant is responsible for responsible for the follow up of the hardware and software support for VPN server (If there is) and users, as well as developing databases and contributing to the general maintenance of the systems. S/he has a focus of support in IT but might be asked to perform additional tasks if and when needed.

Job Responsibilities:
∎ Ensure the design, when required, and implementation of RI IT standards, policies and guidelines in particular with regards to networks, systems, IT procurement and information security
∎ Design, implement and administrate network connectivity (servers, VPN, etc.).
∎ Diagnose and solve hardware/software failures.
∎ Solves problems regarding operation systems.
∎ Replacing computer hardware as required.
∎ Provides supportive documentation, including procedural documentation.
∎ Refers to diagrams and written instructions to repair a fault or set up a system.
∎ Runs network applications to support the system and users.
∎ Supports in the creation of new applications and development of website.
∎ Tests/evaluates new technologies
∎ Conducts electrical safety checks on computer equipment.
∎ Troubleshooting of hard and software problems.
∎ Maintains records and databases containing information regarding licenses, warranties, and service.
∎ Agreements for the organization's hardware and software.

Additional Requirements:
∎ Manage, develop and implement procedures for tracking organization's assets to oversee quality control throughout their lifecycles.
∎ Produce monthly, annual asset reports
∎ Performing periodic physical verification on assets.

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Housing Allowances ( Conditions Apply)

Application Deadline: October 29, 2019

Company Information:
∎ Relief International
∎ Address : Bangladesh Country Office: House: 451 , Road: 8 West, DOHS Baridhara, Dhaka-1206; Head Quarter: 5455 Wilshire Blvd., Suite 1280 Los Angeles, CA 90036, USA
∎ Web : www.ri.org
∎ Business : Relief International, hedquatered in USA, is a leading international non government organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact.

Our signature approach which we call the RI Way emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
Relief International has been working in Bangladesh since 2004. The Bangladesh portfolio of Relief International has strong focus on emergency response, economic opportunity and livelihoods rebuilding, traficking in persons, sustainable tourism, human rights and protection, refugee crisis response and public health. RI maintains a country office in Dhaka with multiple field offices in Cox`s Bazar. RI currently employs over 1000 local and international staffs in Bangladesh.

Relief International is currently implementing large scale refugee response program in Cox`s Bazar in Bangladesh in collaboration with multiple partners including UNHCR, UNICEF, USAID/OFDA, EU ECHO.
For more information on Relief International: www.ri.org

Category: IT/Telecommunication

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