IT Manager
Job Description
Title: IT Manager
Company Name: Hotel The Cox Today
Vacancy: Not specific
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Master of Information & Communication Technology (MICT), Masters in Information Systems Security (MISS)
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
IT System Management
∎ The applicants should have experience in the following business area(s):
Hotel
Job Context:
∎ As an IT Manager you will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephone systems throughout the hotel.
∎ Additionally responsible for Information Technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support. Also maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.
Job Responsibilities:
∎ A warm personality, attentive and smartly presentable.
∎ Committed to delivering high levels of customer service.
∎ Responds courteously and efficiently to queries and problems from guests and system users.
∎ Ensures cleanliness of all data equipment and computer rooms.
∎ He / She must be a self-starter, alert, energetic, responsible and flexible.
∎ Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
∎ Ability to troubleshoot hardware and software problems.
∎ Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
∎ Should be capable of doing Root Cause Analysis on a problem.
∎ Must know the Network fundamentals, general network setup and device configuration.
∎ Good knowledge of server hardware, Disk storage technology, I/O devices.
∎ Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios).
∎ Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
∎ Background in highly available systems and image capture/management systems.
∎ Extensive knowledge on Active Directory, Management and Implementations.
∎ Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
∎ Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
∎ Prepare Policy & Procedures for the IT Department and for the user department.
∎ Managing Disaster Recovery Process and ensuring regular daily backup is taken.
∎ Anti-virus setup and day to day support.
∎ Able to plan, assign and take the report from the IT team.
∎ Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
∎ Ensure that policies and procedure relating to PCI compliance are updated.
∎ Maintains a system error / progress log book and deals with reported problems.
∎ Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
∎ Monitors and maintains proper inventory of hardware and software license.
∎ Is aware of IT Security Policies and ensures implementation through regular staff training.
∎ Keep updated with latest hotel technology and security risks on a regular basis.
∎ Able to perform other IT or Systems related task assigned by the management.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Experience with these Hospitality related applications and or systems (PMS, POS, Key card, PBX, Voice mail).
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: March 31, 2020
Company Information:
∎ Hotel The Cox Today
∎ Address : Plot # 07, Road # 02 , Hotel Motel Zone, kolatoly Road, Cox's Bazar.
∎ Web : www.hotelthecoxtoday.com
∎ Business : Hotel The Cox Today an exclusive 5 star standard luxurious hotel situated at world`s unbroken longest sea beach Cox`s Bazar.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 31st Mar 2020
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