IT Assistant

Job Description

Title: IT Assistant

Company Name: Silkways Group

Vacancy: 01

Age: 27 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 3 to 6 years

• Bachelor of Science (BSc) in Computer Science & Engineering

• 3 to 6 years

• Age 27 to 35 years
• Only Male

• Ability to face new technology challenges.

• Able to work in adverse situation.

• Must have depth knowledge in speaking, writing in English.

  Note: Selected person will be considered as Executive-IT, after probation period.

• Ensuring the security and efficiency of the IT infrastructure, including computer systems, networks, equipment, data backup, antivirus protection, and access controls.

• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.

• Provide technical support to users, including troubleshooting and resolving IT-related problems.

• Respond to IT issues quickly, minimizing downtime for employees and production teams.

• Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs.

• Ensure that servers, workstations, and other IT systems are properly configured and secure.

• Manage user accounts, access permissions, and IT security protocols to safeguard data.

• Track and manage IT assets, including computers, network equipment, and production-related technology.

• Implement data backup strategies to prevent data loss in case of hardware failure or cyber incidents.

• Monitor backup systems and ensure that recovery procedures are in place and regularly tested.

• Any other job assigned by Top management.

As Per Company Policy.