IT Assistant

Job Description

Title: IT Assistant

Company Name: Bangladesh Red Crescent Society, Cox's Bazar

Vacancy: 1

Job Location: Cox's Bazar

Employment Status: Contractual

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Currently Bangladesh Red Crescent Society is looking for a suitable Bangladeshi national for the following position under Population Movement Operation (PMO), Cox`s Bazar:
∎ Duration of contract :Until 31.12.2021.
∎ Duty station : Cox`s Bazar, PMO

Job Responsibilities:
∎ The position is responsible for all sorts of IT support and training of the PMO as well as all electronics devices of the office.
∎ To provide PC Support (Desktop & Laptop), Printer Support and IT inventory.
∎ To analyse systems and processes; maintain workstations and networks and maintain Web-based applications.
∎ Knowledge of LAN, VPN and Internet connectivity products (Hub, Switch, Router, Firewall) and their installation, configuration and cabling.
∎ To provide support, identify problems root causes and provide solutions accordingly.
∎ To maintain user confidence and protect operations by keeping information confidential.
∎ Any other responsibilities as assigned by the Organization.

Additional Requirements:
∎ Must have experience of over phone support and IT help desk.
∎ Must have knowledge of Operating system installation / troubleshoot.
∎ Must have experience with Antivirus management
∎ Must be very good in PC assemble and software management.
∎ Experience in networking and communicating with different stakeholders such as government, UN, NGOs and other organisations (preferred)
∎ Experience working in an international humanitarian environment (preferred)
∎ Experience within the Red Cross and Red Crescent Movement (preferred)
∎ Should have basic knowledge of Microsoft Office (MS Excel, PowerPoint, Word, Outlook), Graphics Design.
∎ An active listener with demonstrated negotiation and problem-solving skills.
∎ Personal Qualities:
∎ Strong organizational skills, methodological and logical approach to tasks and problem solving
∎ Good presentation, facilitation, and note-taking skills
∎ Ability to organize, analyse and synthesise large amounts of information
∎ Demonstrated ability to promote collaboration
∎ Sound knowledge of Microsoft Office applications
∎ Advanced Excel skills (e.g., pivot tables, functions, data cleaning)

Salary: Tk. 40722 (Monthly)

Application Deadline: 28 Feb 2021

Company Information:
∎ 14 Feb 2021
∎ Bangladesh Red Crescent Society, Cox's Bazar

Category: IT/Telecommunication