Job Description
Title: Hospital PRO
Company Name: Sara Hospital
Vacancy: --
Age: 20 to 35 years
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hospital, Diagnostic Centre, Clinic
Published: 5 Jul 2025
Education:
∎ SSC
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
Responsibilities & Context:
∎ Serve as a liaison between patients, their families, and the hospital staff.
∎ Handle patient grievances, complaints, and feedback professionally.
∎ Guide patients and visitors regarding hospital services, procedures, and facilities.
∎ Represent the hospital in interactions with the media, community, and other external stakeholders.
∎ Issue press releases and official statements on behalf of the hospital.
∎ Organize press conferences, media briefings, and hospital-related events.
∎ Maintain a positive image of the hospital through consistent and strategic communication.
∎ Respond to public inquiries and manage crisis communication in sensitive situations.
∎ Monitor and manage the hospital’s reputation on digital platforms and in public forums.
∎ Plan and coordinate hospital events, health camps, awareness programs, and outreach activities.
∎ Build and maintain relationships with local communities, schools, corporates, and NGOs.
∎ Promote hospital services and initiatives through public events.
∎ Disseminate information within the hospital through newsletters, memos, or internal meetings.
∎ Coordinate between departments to ensure smooth communication and collaboration.
∎ Support HR in communicating policies, updates, and employee engagement activities.
∎ Assist in the implementation of hospital policies related to customer service and patient satisfaction.
∎ Maintain records of media interactions, complaints, feedback, and public communications.
∎ Prepare regular reports for hospital management on public feedback and media coverage.
∎ Manage or oversee the hospital's social media pages, ensuring regular, informative, and engaging content.
∎ Monitor online reviews and respond to public comments or concerns professionally.
∎ Coordinate digital campaigns and public announcements.
∎ Patient Communication and Support
∎ Serve as a liaison between patients, their families, and the hospital staff.
∎ Handle patient grievances, complaints, and feedback professionally.
∎ Guide patients and visitors regarding hospital services, procedures, and facilities.
∎ Public Relations and Media Handling
∎ Represent the hospital in interactions with the media, community, and other external stakeholders.
∎ Issue press releases and official statements on behalf of the hospital.
∎ Organize press conferences, media briefings, and hospital-related events.
∎ Hospital Branding and Image Management
∎ Maintain a positive image of the hospital through consistent and strategic communication.
∎ Respond to public inquiries and manage crisis communication in sensitive situations.
∎ Monitor and manage the hospital’s reputation on digital platforms and in public forums.
∎ Event Coordination and Community Outreach
∎ Plan and coordinate hospital events, health camps, awareness programs, and outreach activities.
∎ Build and maintain relationships with local communities, schools, corporates, and NGOs.
∎ Promote hospital services and initiatives through public events.
∎ Internal Communication
∎ Disseminate information within the hospital through newsletters, memos, or internal meetings.
∎ Coordinate between departments to ensure smooth communication and collaboration.
∎ Support HR in communicating policies, updates, and employee engagement activities.
∎ Administrative Support
∎ Assist in the implementation of hospital policies related to customer service and patient satisfaction.
∎ Maintain records of media interactions, complaints, feedback, and public communications.
∎ Prepare regular reports for hospital management on public feedback and media coverage.
∎ Digital Presence and Social Media
∎ Manage or oversee the hospital's social media pages, ensuring regular, informative, and engaging content.
∎ Monitor online reviews and respond to public comments or concerns professionally.
∎ Coordinate digital campaigns and public announcements.
Skills & Expertise:
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
∎ As per company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Sara Hospital
∎ Monihar Classic(5th And 6th Floor). 56, Shanti nagar. Opposite side of BNP Central Party offce.Naya Paltan .Dhaka.
Address::
∎ Monihar Classic(5th And 6th Floor). 56, Shanti nagar. Opposite side of BNP Central Party offce.Naya Paltan .Dhaka.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 4 Aug 2025
Category: Hospitality/ Travel/ Tourism
