Head of Customer Analytics
Job Description
Title: Head of Customer Analytics
Company Name: BRAC Bank Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters/Bachelor's degree in Engineering, Technology, Statistics from reputed universities with satisfactory academic track record;
Experience Requirements:
∎ At least 10 year(s)
Job Responsibilities:
∎ Working on data analysis and development of conclusions and recommendations for stakeholder;
∎ Designing and executing analytics practices to generate data-driven insights and recommendations for marketing leadership;
∎ Designing, building, automating and maintaining well-structured data marts. Proactively address any issues with data quality, accuracy and completeness;
∎ Applying critical thinking to resolve data issues and combine data from multiple systems through tools such as SQL, SAS, Python, R etc.
∎ Identifying opportunities and threats for the Bank through analysis of market conditions and trends, existing KPI reports, executive leadership guidance, and ad hoc data warehouse research;
∎ Analyzing strategy performance by distilling massively complex data into concise and actionable recommendations;
∎ Recommending for strategy improvements and provide strong justifying evidence to defend these recommendations. Gain alignment across work groups and implement these changes;
∎ Creating and maintaining strong working relationships with multiple business teams, technology teams and key vendors;
∎ Producing a range of dashboards, reports and presentations.
Additional Requirements:
∎ At least 10 years of work experience in relevant field;
∎ Good analytical ability is a must;
∎ Proficiency in Microsoft Office package, MS SQL Server, MS Access;
∎ Proficiency in SAS, Tableau, Qlik View or any other analytical tool will be an added advantage;
∎ Understanding of Debit, Credit, Prepaid Cards, Loans & Deposit product dynamics under Retail & SME banking will be a plus;
∎ Proactive, passionate and with a can-do attitude;
∎ Good communication and interpersonal skills
Application Deadline: 22 Feb 2021
Company Information:
∎ 9 Feb 2021
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.
Category: Bank/Non-Bank Fin. Institution
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