Front Office Executive/ Executive Sales & Marketing
Job Description
Title: Front Office Executive/ Executive Sales & Marketing
Company Name: Landmark Hotel & Restaurant
Vacancy: 04
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
Experience Requirements:
∎ 2 to 5 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Monitor customer satisfaction (Guest Feedback, Social Media Review).
∎ Maintains room key control.
∎ Welcomes guests and fosters customer loyalty through his/her friendly manner.
∎ Develops high quality relationships with guests throughout their stay.
∎ Guest complaints or contentious issues that cannot be settled directly by team members and provide a fast solution.
∎ Ensures you are well presented (uniforms, personal hygiene etc), and also punctual. Enforces all cash handling, check cashing, and credit policies.
∎ Provide a high level of customer service and maintain a high profile in the day to day front office operations.
∎ Ensures that the workplace remains clean and tidy.
∎ Maintain office equipment such as computers, Photocopy machines, POS machines, printers etc.
∎ Monitor the front desk and ensure all employees comply with all security procedures for visitors.
∎ Engages in superior customer service by making information readily available
∎ Persists in sales even in the face of failure
∎ Demonstrates products and services as deemed necessary by clients and management
∎ Schedules appointments and meetings as necessary
∎ Answers questions from clients
∎ Makes product knowledge readily available to self and other sales people through various resources
∎ Finds ways to sell products in the face of a down market
∎ Researches client base to find new types of customers and sells to them accordingly
∎ Creates a plan for gaining customers and then retaining them based on warranties or guarantees
∎ Analyzes and creates a plan for engaging the target market
∎ Analyzes the competition to create a plan for engagement
∎ Makes product appeal to the target market
∎ Trains other sales people in the art of selling
∎ Makes sure that all salespeople meet quota during a given period
∎ Sets up booths at trade shows and demonstrates the quality or uses of a product
∎ Demonstrates superior time management skills and meets sales deadlines
Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following business area(s): Hotel
∎ Excellent verbal and written English required.
∎ Minimum two years of working experience in a reputed hotel for this position.
∎ Computer literate with proficiency in MS Word, MS Excel, Internet, e-communication and pos software.
∎ Excellent communication skills required.
∎ Ability to work independently.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Jul 2022
Company Information:
∎ 8 Jun 2022
∎ Landmark Hotel & Restaurant
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 8th Jul 2022
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