Job Description

Title: Front Office Executive

Company Name: Landmark Hotel & Restaurant

Vacancy: 02

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Minimum Graduate in any discipline.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Perform all check-in and check-out tasks
∎ Manage online and phone reservations
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ Welcome guests upon their arrival and assign rooms
∎ Provide information about our hotel, available rooms, rates and amenities
∎ Respond to clients' complaints in a timely and professional manner
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ Upsell additional facilities and services, when appropriate
∎ Maintain updated records of bookings and payments Employment Status

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): Computer skill, Font Desk, Hospitality
∎ Speaking and Writing English is must.
∎ Proven working experience in a front office handling receptionist responsibility.
∎ Proficient with Microsoft Office Suite.
∎ Professional appearance.
∎ Solid communication skills in English.
∎ Ability to be resourceful and proactive in dealing with issues that may arise.
∎ Ability to organize, multitask, prioritize and work under pressure.
∎ Should be able to operate Computer, telephone/Fax, email, Electronic payment gadgets
∎ Should be able to communicate and work with foreigners.

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Nov 2022

Company Information:
∎ 12 Oct 2022
∎ Landmark Hotel & Restaurant

Category: Secretary/Receptionist

Source: bdjobs.com

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