Front Desk Call Center Officer
Job Description
Title: Front Desk Call Center Officer
Company Name: Khanjahan Ali College Of Science And Technology
Vacancy: 10
Age: 23 to 35 years
Job Location: Khulna (Khulna Sadar)
Salary: Negotiable
Experience:
Published: 2026-06-06
Application Deadline: 2026-06-12
Education:
- HSC
- Bachelor of Arts (BA)
- Diploma in Engineering
Requirements:
Skills Required: Call Support
Additional Requirements:
- Age 23 to 35 years
- Only Female
Responsibilities & Context:
• Receive and attend incoming customer calls professionally.
• Provide accurate information about company products and services.
• Handle customer inquiries, complaints, and feedback efficiently.
• Maintain customer records and update information in the system.
• Make follow-up calls when required.
• Coordinate with relevant departments to resolve customer issues.
• Ensure excellent customer service and maintain a positive company image.
• Perform front desk reception duties and assist visitors when necessary.
• Prepare daily call reports and administrative reports.
• Any other duties assigned by management.
Requirements:
• Minimum HSC / Bachelor's degree (preferred).
• Good communication skills in Bangla and basic English.
• Basic computer knowledge (MS Word, Excel, Internet Browsing).
• Ability to work under pressure and meet targets.
• Previous experience in customer service or call center will be an advantage.
Compensation & Benefits:
• Festival Bonus
• Performance Bonus
• Career Growth Opportunities
• Friendly Working Environment
• Training Provided
Job Other Benifits:
Employment Status: Internship
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
