Title: Executive/Senior Executive - Marketing and Sales
Company Name: US-Bangla Airlines
Vacancy: --
Age: 21 to 35 years
Job Location: Chattogram
Salary: Negotiable
Experience:
Strong interpersonal and relationship management skills.
Problem-solving and decision-making ability.
Candidates with prior experience of working in the airline or travel industry may get preference.
The preferred candidates must have a good knowhow of Chattogram.
The selected candidate must be will need to pass a background verification before being appointed.
US-Bangla Airlines Ltd. is looking for a dynamic and experienced professional to join its Marketing & Sales team in Chattogram. The role will be responsible for managing assigned travel agents, driving sales performance, strengthening market relationships, and ensuring effective promotion and sales of the airline’s products and services.
Responsibilities:
Conduct regular visits to assigned travel agencies according to the approved visit plan.
Develop and maintain strong professional relationships with travel agents and key decision-makers.
Act as the primary point of contact for travel trade partners.
Resolve travel agent concerns and coordinate with internal departments for timely solutions.
Achieve assigned passenger sales and revenue targets.
Promote US-Bangla Airlines` domestic and international routes, products, and promotional campaigns.
Encourage travel agents to prioritize US-Bangla Airlines for customer bookings.
Generate new business opportunities by onboarding potential travel agencies.
Monitor competitor airlines` pricing, schedules, promotions, commissions, and market activities.
Assist customers with domestic and international flight bookings.
Issue, reissue, reroute, and refund tickets in accordance with airline policies.
Process reservations using the airline reservation system and GDS where applicable.
Provide prompt, courteous, and professional service to all customers.
Respond to inquiries regarding schedules, fares, baggage allowances, travel requirements, and airline policies.
Handle customer complaints professionally and escalate complex issues when necessary.
Encourage repeat business through excellent service.
Support achievement of station sales objectives.
Air ticket as per company policy.