Executive (Software Implementation & User Support)

Job Description

Title: Executive (Software Implementation & User Support)

Company Name: Star Line Group

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Diploma/ Bachelor degree in CSE/ IT/ EEE/ CSTE/ CS.
∎ MBA degree having major in Accounting/MIS will be considered as added advantage.

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Assist in the enhancement, monitoring, planning, and ongoing implementation of the company's all active software (Accounting, Food Production/Distribution Management, Sales & Marketing, Vehicle Tracking, Student Management etc)
∎ Conduct the training activities and provide support to software users throughout the office and troubleshoot the problems (if any) in the process
∎ Work closely with the software development / implementation company and complete the installation in respective team as advised by supervisor of the company
∎ Identify gaps and improvement opportunities to increase the optimum performance of the target operating model and finish the project with a specific deadline.
∎ Report enhancement requests and bugs on behalf of the company.
∎ Evaluate and recommend changes to current and future software requirements to meet organizational needs.

Additional Requirements:
∎ Fresh graduates are also encouraged to apply.
∎ Should have good idea on Programming Language & its working process.
∎ 1-3 years' experience in ERP Implementation and user support in Group of Company
∎ Strong interpersonal and communication skills.
∎ Passion for system implementation and user-end support
∎ Able to perform under pressure in a dynamic work environment
∎ Strong interpersonal skills, ability to interact and build relationships work as a team

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Application Deadline: September 5, 2019

Company Information:
∎ Star Line Group
∎ Address : 314/1, SSK Road. Feni-3900, Bangladesh
∎ Web : www.starlinegroupbd.com

Category: IT/Telecommunication