Executive Reservation (Ticketing)
Job Description
Title: Executive Reservation (Ticketing)
Company Name: 7 Air Travels Ltd
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ All Public University & top rated private university graduate are encouraged to apply
Experience Requirements:
∎ 5 to 7 year(s)
Job Responsibilities:
∎ Manage a lot of incoming and outgoing calls as well as email promptly.
∎ Determine the needs of the consumer, make information clear, investigate each problem, and offer remedies or alternatives.
∎ Check and respond to each reservation's email correspondence.
∎ Maintain updated travel advisory for international bookings.
∎ Communicate within cross-teams to resolve when any issue arises.
∎ Familiarity with call handing & e-mail responses and practices.
∎ Meet personal/team qualitative and quantitative targets.
∎ Report Reservation Manager time to time with update and details.
∎ Active in a positive customer support role
∎ Track record of over-achieving quota.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Manage end to end booking procedure.
∎ Should be knowledgeable with Re-issuing, Re-validating, Refunding, and Upgrading.
∎ Must have experience and knowledge in operating GDS system (Galileo, Sabre or Amadeus).
∎ Any other relevant duties as and when assigned by the management for the betterment of the company.
Additional Requirements:
∎ Age 25 to 35 years
∎ The applicants should have experience in the following area(s):Airline Ticketing, Call Center, Computer skill, customer care management, Excellent communication skill, Reservation and ticketing, Strong analytical and interpersonal skills
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent
∎ Language proficiency in both English and Bengali.
∎ Excellent communication skills.
∎ Excellent knowledge of MS Office.
∎ Self-motivated with a results-driven approach.
∎ Smart, driven, team-player.
∎ Energetic and work efficiently and enthusiastically.
∎ Having the ability to work under pressure.
∎ Willingness to work on roster basis and on weekend.
∎ Handful skill and knowledge on Reservation & Ticketing will be add value.
∎ Knowledge on Global Distribution System (GDS) & WEB reservation systems for creating PNR, modifications, processes cancellations, and issuing/ reissuing/ refund ticket will be add value.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Oct 2023
Company Information:
∎ 30 Sep 2023
∎ 7 Air Travels Ltd
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 30th Oct 2023
More jobs of 7 Air Travels Ltd
Accounts Officer
Executive (Hajj & Omrah)
VISA Processing Executive
Front Desk Executive Officer
Similar Jobs
Australian Visa Consultant
Counselor
Executive / Senior Executive - Reservation & Ticketing
Visa Officer
Sr. Student Counsellor/ Student Counsellor
reception
Executive ( Visa & Package )
Executive / Sr. Executive - Visa Processing
Tours and Travels Agency Expert
Tour Counselor
Visa Processing Officer
Operation Head (Student Consultancy)
Executive Sous Chef
Reservation Sales Agent
Visa Consultant
Sales & Marketing Executive
Resturant Asst. Manager & General Manager for Americana (Pizza Hut, Hardees and KFC) - KSA
Resturant Asst. Manager & General Manager for Americana (Pizza Hut, Hardees and KFC) - KSA
Customer Service Executive
Waiter
Store Manager
Sr Executive (Package Tour)
Restaurant Manager
Student Counselor
General Manager
Sous Chef / Junior Sous Chef (Banquet)
Duty Manager
Senior Counselor
Senior Sales Executive
Operation Manager
Head of Operations, Hotel Division
Tour Counselor
Executive- Visa
Front Office Executive
Manager, Business Developments - Food & Beverage
Reservation/ Sr. Reservation Officer
Assistant Manager / Manager - Food & Beverage (Foy's Lake Complex, Chattogram)
Manager - Customer Relationship Management (CRM)
Tours & Holidays Executive
কাউন্সেলর
Facebook Group