Executive- Internet & Infrastructure
Job Description
Title: Executive- Internet & Infrastructure
Company Name: aamra networks limited
Vacancy: 10
Job Location: Bandarban, Chuadanga, Cox's Bazar, Dinajpur, Jhenaidah, Lalmonirhat, Meherpur, Rangpur
Employment Status: Contractual
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE, EEE
∎ Skills Required: Computer skill, Networking
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Educate and inform employees about IT processes and policies, as well as tips and tricks.
∎ Provide assistance with any IT-related issues.
∎ Escalate and Coordinate UPS, network, and IT server room issues at regional offices, as well as repeat incidents.
∎ Assist in the mass deployment of IT services and applications to client devices (end user facing devices).
∎ Log and follow-up on end-user calls/tickets/emails with vendors and cross-functional teams, as well as tracking, routing, and escalation of issues using company-provided trouble ticketing software.
∎ Resolve IT support calls in accordance with KPIs throughout the year.
∎ Resolve and coordinate all site visit action items.
∎ Ensure physical verification of IT assets on demand.
∎ Project deployment and coordination, as well as a report.
∎ Ensure that recurrent incident management operations are carried out.
∎ Ascertain that the given support region's service activity report is completed.
∎ Maintain system/technical knowledge in order to recommend a technical product for users.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Feb 2023
Company Information:
∎ 2 Feb 2023
∎ aamra networks limited
∎ Address : Safura Tower (9th floor), 20 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213, Bangladesh
∎ Web : www.aamra.com.bd
∎ Business : From a handful of employees in a small space 35 years ago, to 800+ workforce, 100+ products & solutions and more than 3,000 corporate customers today, aamra companies has evolved into a trusted name in the sectors of Textiles & Apparels, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company humbly recognizes the contributions, blessings and support of stakeholders, partners, customers and most importantly the people, who worked efficiently to establish this trusted brand today.
Throughout the years aamra has been helping corporate houses by managing their information systems effectively. aamra`s corporate functions strive to provide all the customers with customized and integrated technology-based solutions that enable them to maximize their business potentials. Hence aamra holds the patents, distribution and marketing rights of a number of world renowned high technology driven products. aamra companies is dynamic, futuristic and leading business group, represented by 16 independent Strategic Business Units (SBU) in Textile & Apparel, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company understands its clients` businesses and integrate it with today`s technology to maximize their satisfaction and protect their investment through quality services.
Category: IT/Telecommunication
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