Executive, Implementation & Support
Job Description
Title: Executive, Implementation & Support
Company Name: DataSoft Systems Bangladesh Limited
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Accounting will be considered as an added advantage
Job Responsibilities:
∎ Ability to handle several implementation projects at any given time.
∎ Engagement with customers, end-users, and internal subject matter experts to understand the key requirements and workflows of DataSoft's products and features to support the client's business.
∎ Develop and conduct training programs for each client to be fully prepared on the go-live date.
∎ Report enhancement requests and bugs on behalf of the client.
∎ Act as a resource to assist project team in Product Development and/or Testing process
∎ Communicate with client throughout the implementation project life cycle.
∎ Assist clients with post-live support questions when needed.
∎ Respond promptly to customer inquiries, handle and resolve customer complaints.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Microfinance field-level business/automation knowledge will be considered as a plus.
∎ Excellent business communication and interpersonal skills
∎ Should have a professional appearance with challenging attitude towards his job.
∎ Outbound Marketing & Consulting capability with top-level management.
∎ Ability to handle multiple tasks concurrently and meet tight deadlines.
∎ Self-motivated and able to work under pressure in a fast-paced working environment.
∎ Willingness to travel for implementation and training purpose.
∎ An interest to interact and work with clients from different countries.
∎ Ability to evaluate, define and prioritize activities or projects for self and others.
∎ Microfinance field level business knowledge (MIS & AIS) & automation knowledge through any software will be considered as an added advantage.
Salary: Tk. 15000 (Monthly)
Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 3
Application Deadline: 10 Dec 2020
Company Information:
∎ 30 Nov 2020
∎ DataSoft Systems Bangladesh Limited
∎ Address : Rupayan Shelford (20th floor), Plot # 23/6, Block # B, Mirpur Road, Shaymoli, Dhaka- 1216
∎ Web : www.datasoft-bd.com
∎ Business : DataSoft has been a CMMI level 5; ISO 9001:2008 certified leading software product and Services Company in Bangladesh. Since 1998, DataSoft has successful track record of delivering innovative and cost-effective technical services to customers in both Corporate and public sectors undertakings.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 10th Dec 2020
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