Executive - Customer Support

Job Description

Title: Executive - Customer Support

Company Name: smartLET

Vacancy: 1

Age: Na

Job Location: Dhaka (Banani)

Salary: Tk. 25000 - 28000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce

• Excellent verbal communication in Bangla and English
• Strong attention to detail and organizational skills
• Ability to handle sensitive data responsibly
• Friendly, professional attitude and a proactive approach to problem-solving
• If you’re organized, communicative, and ready to take ownership of your role, we’d love to meet you!

Office Hours: 12 PM – 8 PM

Company Profile:

smartLET is an end-to-end property rental solutions platform. It designs systems and services that provide complete solutions for tenants and homeowners, from content and marketing to management and everything in between. 

About the Role:

We’re looking for an enthusiastic and dedicated Customer Support Executive to join our team. The ideal candidate will be a great communicator with strong attention to detail, capable of handling client communication, assisting with services, and managing sensitive data with accuracy.

Key Responsibilities:

• Communicate effectively with clients in both Bangla and English
• Manage critical and sensitive data entry with high accuracy
• Coordinate between clients and internal teams to ensure smooth service delivery
• Assist the Admin team with daily operational and customer support tasks

Subsidized lunch and snacks