"Executive, Customer Success"

Job Description

Title: "Executive, Customer Success"

Company Name: ABC testER Company

Vacancy: 5

Age: 24 to 32 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years

• Bachelor of Business Administration (BBA)
• Bachelor of Business Studies (BBS)

Basic Computer Course, Language Course (if

)

• 1 to 3 years

• Age 24 to 32 years

We are seeking a dynamic and energetic officer purely for a 6-month contractual position, with the potential to transition to a permanent role based on performance during the contract period and subject to availability of vacancies for a permanent role.

• Handle customer/applicant queries personally or via email, telephone.

• Record & maintain all application data.

• Ensure accurate & timely data entry into the system with zero errors.

• Ensure all administration and logistics of document delivery to client.

• Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.

• Ensure proper positioning of Value-Added Services and achieve sales target.

• Encourage applicants to provide feedback on services provided and their overall experience in the office.

• Ensure that the entire process is completed within the mandated Turn Around Time.

• Adhere to the environment health and safety policy/objectives and guidelines of the organization.

• Ensure error free data entry, bar code generation, reporting & inventory management.

• Mobile bill,Over time allowance,Performance bonus,Provident fund,Gratuity
• Festival Bonus: 2