E Commerce Executive (Call Center)
Job Description
Title: E Commerce Executive (Call Center)
Company Name: eCart.com.bd
Vacancy: 5
Age: 18 to 32 years
Job Location: Dhaka (Shewrapara)
Salary: Tk. 10000 - 12000 (Monthly)
Experience:
- 1 to 2 years
Published: 2025-01-09
Application Deadline: 2025-01-19
Education:
- Higher Secondary
Requirements:
- 1 to 2 years
Skills Required: eCommerce Operation,Telecommunication
Additional Requirements:
- Age 18 to 32 years
- Only Male
Responsibilities & Context:
Handle inbound and outbound customer calls or queries
Resolve customer queries and complaints in a timely and professional manner
Provide product/service information and assistance
Maintain customer records and update details as needed
Collaborate with different departments to address customer concerns
Ensure customer satisfaction and strive to improve service deliver.
Provide product recommendations and handle queries about our products.
Operate the company`s Facebook page and CRM App.
Communicate with Customer
Convince Customer for up-sale
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
