Job Description
Title: E Commerce Executive (Call Center)
Company Name: eCart.com.bd
Vacancy: 5
Age: 20 to 34 years
Location: Dhaka (Shewrapara)
Salary: Tk. 10000 - 12000 (Monthly)
Experience:
∎ 1 to 2 years
Published: 15 Apr 2025
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age 20 to 34 years
Responsibilities & Context:
∎ Handle inbound and outbound customer calls or queries
∎ Resolve customer queries and complaints in a timely and professional manner
∎ Provide product/service information and assistance
∎ Maintain customer records and update details as needed
∎ Collaborate with different departments to address customer concerns
∎ Ensure customer satisfaction and strive to improve service deliver.
∎ Provide product recommendations and handle queries about our products.
∎ Operate the company's Facebook page and CRM App.
∎ Communicate with Customer
∎ Convince Customer for up-sale
∎ Handle inbound and outbound customer calls or queries
∎ Resolve customer queries and complaints in a timely and professional manner
∎ Provide product/service information and assistance
∎ Maintain customer records and update details as needed
∎ Collaborate with different departments to address customer concerns
∎ Ensure customer satisfaction and strive to improve service deliver.
∎ Provide product recommendations and handle queries about our products.
∎ Operate the company's Facebook page and CRM App.
∎ Communicate with Customer
∎ Convince Customer for up-sale
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Shewrapara)
Company Information:
∎ eCart.com.bd
∎ 59, West Shewrapara, Wasa Road, 3 No: Goli Mirpur, Dhaka-1216
∎ eCart.com.bd is the trusted E-commerce shop in Bangladesh. Our main activities selling good quality product via online all over Bangladesh.
Address::
∎ 59, West Shewrapara, Wasa Road, 3 No: Goli Mirpur, Dhaka-1216
∎ eCart.com.bd is the trusted E-commerce shop in Bangladesh. Our main activities selling good quality product via online all over Bangladesh.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 25 Apr 2025
Category: Customer Support/Call Centre
