Title: E-commerce Assistant (Aamader Bazar)
Company Name: BD Creation
Vacancy: 01
Job Location: Dhaka (Uttara Sector 10)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Diploma in Computer
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Chaldal, daraz, Meena bazar, Shwapno
∎ The applicants should have experience in the following business area(s):
E-commerce
Job Responsibilities:
∎ Order Processing: Process online orders promptly and accurately, ensuring that customers receive their purchases in a timely manner.
∎ Inventory Management: Keep track of the inventory, update stock levels, and ensure that popular items are restocked to avoid stock-outs.
∎ Product Listing and Descriptions: Create product listings with clear and compelling descriptions, along with high-quality images to showcase the clothing items effectively.
∎ Website Maintenance: Regularly update the website with new product arrivals, promotions, and any other relevant information to keep the site current and engaging for customers.
∎ Customer Service: Respond to customer inquiries and resolve issues or complaints in a friendly and professional manner, either through email, live chat, or phone.
∎ Order Fulfillment: Coordinate with the warehouse and shipping partners to ensure that orders are properly packed and shipped out to customers promptly.
∎ Payment Processing: Monitor payment transactions and ensure secure and smooth payment processing for customers.
∎ Data Analysis: Analyze website traffic, sales data, and customer behavior to identify trends and make data-driven decisions for optimizing the online store's performance.
∎ Social Media Management: Assist with managing the company's social media accounts (Instagram, Facebook and ecommerce online shop), posting content, responding to comments, and engaging with the online community.
∎ Promotions and Marketing Support: Support marketing initiatives, such as preparing email newsletters, creating promotional banners, and contributing ideas for marketing campaigns.
∎ Customer Retention Strategies: Assist in implementing strategies to retain existing customers, such as loyalty programs, personalized offers, and follow-up emails..
∎ Returns and Refunds Handling: Process customer returns and refunds efficiently, ensuring compliance with the company's policies and local regulations.
∎ Collaboration with Cross-functional Teams: Work closely with the marketing, design, and logistics teams to ensure seamless operations and a unified brand experience.
Additional Requirements:
∎ Age 22 to 35 years
∎ Only males are allowed to apply
Salary: Tk. 15000 - 18000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Evening Snacks
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Aug 2023
Company Information:
∎ 25 Jul 2023
∎ BD Creation
∎ Address : 28-29, Pubail-Joydevpur Road, Maizgaon, Pubail, Gazipur.
∎ Web : www.bdcreation.com.bd
∎ Business : Manufacturer & Exporter of Handicrafts
Category: Marketing/Sales
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Source: bdjobs.com