Title: Digital Banking Operations Officer
Company Name: Community Bank Bangladesh Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ MSc/BSc in CSE/Engineering from reputed University with No Third Division in academic records.
Experience Requirements:
∎ 1 to 3 year(s)
Job Responsibilities:
∎ Develop tools to automate dispute case management & process of any transactions.
∎ Analyzing activities at Bank’s digital platforms and identify any improvements required.
∎ Pro-actively identifying any dispute transactions in digital banking platform.
∎ Resolve disputes, and communicate with the vendors, service providers and customers.
∎ Market analysis and report on any improvements and features that may enhance user experiences.
∎ Identify scope & liaison with the MFS/digital service providers for integration with Bank’s digital banking platforms.
Additional Requirements:
∎ Minimum 1 (one) to 3 (Three) years working experience in reputed financial institutes/Fintech/software firms.
∎ Smart, Team player, paired with agile mindset and can-do attitude.
∎ Professional Certification/Training on Microsoft Excel/Fintech/Blockchain/AI or other similar area will be given preference.
∎ Expert knowledge to perform analysis using Microsoft Excel/Access.
∎ Knowledge on banking business process.
∎ Excellent communication skill in Bangla and English.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Jul 2022
Company Information:
∎ 6 Jul 2022
∎ Community Bank Bangladesh Ltd.
Category: Bank/Non-Bank Fin. Institution
: No hard copy of application will be accepted.
Source: bdjobs.com