Customer Service Officer - General Banking

Job Description

Title: Customer Service Officer - General Banking

Company Name: Community Bank Bangladesh Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Master's in any discipline from reputed University with No Third Division in academic records.

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Community Bank Bangladesh Limited, a concern of Bangladesh Police Kallyan Trust, was established with a vision to serve the communities with the tailor-made secured solutions abiding by the highest level of corporate governance standard. It aims to contribute to the economic growth of the country by providing financial products and services to the communities across the geographies. State-of-the-art Core Banking System is an enabler to operate centrally in optimum magnitude. Community Bank runs on its three core building blocks i.e. Trust, Security and Progress.
∎ Job Grade: Senior Officer to First Assistant Vice President
∎ Job Nature: Permanent.
∎ Job Location: Dhaka and other Regions.

Job Responsibilities:
∎ Provide support to the branch by providing general banking functions for servicing customers in accordance with the high standards of service quality of the bank.
∎ Account opening by ensuring compliance of Laws and Regulations, Regulatory requirements and internal policies and SOP.
∎ Provide service related to checkbooks, Debit Cards and Payment Order.
∎ Provide service related to Issue and Encashment of Fixed Deposit/DPS etc.
∎ Provide service under BACH (Clearing & BEFTN).
∎ Provide remittance services (local & inward), locker services.
∎ Act as the primary contact person and resolves operational issues.
∎ Ensure AML & CFT guidelines in performing banking activities.
∎ Any other work / responsibility as and when assigned by the supervisor/Management of the Bank.

Additional Requirements:
∎ Minimum 05 (five) years working experience in leading commercial Bank.
∎ Smart, Team player, paired with agile mindset and can-do attitude
∎ Good communication skill in Bangla and English
∎ Very good skills in MS Office

Compensation & Other Benefits:
∎ Negotiable

Job Source: Online Job Posting.

Application Deadline: 25 Nov 2023

Company Information:
∎ 16 Nov 2023
∎ Community Bank Bangladesh Ltd.

Category: Bank/Non-Bank Fin. Institution

: Application Procedure: Interested candidates are requested to apply by November 25, 2023. No hard copy of application will be accepted.


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