Customer Support Agent

Job Description

Title: Customer Support Agent

Company Name: Levin

Vacancy: 2

Age: Na

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

Published: 2026-05-11

Application Deadline: 2026-05-21

Education:

Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context:

We are Hiring!!!

 Position: Customer Support Agent

# Description:

Levin is a fast-growing B2B and B2C apparel sourcing business based in Dhaka, Bangladesh with a mission to provide high-quality, stylish clothing and accessories that enhance people's lives. Our products combine fashion and function and are made with high-quality materials. 

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 #Role Description:

We seek a full-time Customer Support Agent to join our team on-site in Dhaka, Bangladesh. The Person will be responsible for managing, developing, and implementing strategies for our social media channels to achieve community engagement, growth, and satisfaction. 

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 • Name: LEVIN 

 • Vacancy: 02 

 • Job Nature: Full Time, 6 Days

 • Job Type: On Site, Uttara, Dhaka 

 • Job Level: Entry

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 #Job Responsibilities: 

· Analyze customer expectations according to past social media activity. 

· Explaining and demonstrating products to customers through social media chat and phone calls.

· Prompt responding to customer inquiries.

· Completion of other related routine task. 

· Identify customers’ needs, and solve raised issues to achieve customer satisfaction. 

· Communicating and coordinating with co-workers when necessary. 

· Providing feedback on the efficiency of the customer service process. 

#Requirements:

# Educational: 

 · Fresh Graduate(Preferred)

 · Undergrad Student

 · Minimum HSC

#Professional: 

 · Need to be very responsive during customer support. 

 · Must be able to communicate confidently 

 · Basic Understanding of e-commerce workflow. 

 · Basic Understanding of Google Sheets, MS Office Tools, Shopify/woo-commerce 

 · Problem Solver. 

 · Moderate Typing Speed. 

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 # Salary: Negotiable 

 # Compensation & other benefits: 

 • Salary Review: Yearly 

 • Lunch: Fully Subsidized 

 • Festival Bonus: 2 (Yearly) 

 • Overtime on Weekend and Holidays 

 • Other: As Per Company Policy 

 • WhatsApp if you have any queries: +8801601066663 

 • Candidates near Uttara or Sub-Uttara area are highly encouraged to apply.

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 # Deadline: 30th May, 2026

• Over time allowance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2