Customer Service Executive (Online Order Management)
Job Description
Title: Customer Service Executive (Online Order Management)
Company Name: Ali Fashion
Vacancy: 2
Age: 18 to 28 years
Job Location: Dhaka (Uttara Sector 15)
Salary: Negotiable
Experience:
- At most 2 years
- Freshers are also encouraged to apply.
Published: 2026-04-02
Application Deadline: 2026-04-08
Education:
- HSC
- Bachelor of Science (BSc)
Requirements:
- At most 2 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 18 to 28 years
Responsibilities & Context:
Manage and respond to customer inquiries across Facebook, WhatsApp, and website platforms in a professional manner
Handle inbound and outbound calls to assist customers and confirm orders
Accurately process, verify, and maintain customer order information
Provide detailed product knowledge and ensure a smooth customer experience
Coordinate with internal teams (inventory & dispatch) for efficient order fulfillment
Maintain organized records and update order status regularly
Resolve customer concerns promptly while maintaining service quality
Ensure high standards of customer satisfaction and communication
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
