Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: London Gents Parlour
Vacancy: --
Age: 25 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Beauty Parlor/Saloon/Spa
Published: 2025-09-09
Application Deadline: 2025-09-18
Education:
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Beauty Parlor/Saloon/Spa
Skills Required: Customer service or Beauty Industry,Marketing skill for beauty and cosmetics industry
Additional Requirements:
- Age 25 to 30 years
- Only Female
- 2–4 years of customer service or front desk experience (beauty/wellness industry preferred)
- Exceptional verbal and written communication skills
- Strong interpersonal and problem-solving abilities
- Proficiency in MS Office and appointment scheduling software
- Ability to remain calm and professional under pressure
- Well-groomed, polished, and professional appearance
- Flexible to work evenings, weekends, and holidays as required
Responsibilities & Context:
We are seeking a highly professional and service-oriented Customer Service Executive to serve as the first point of contact for our clients. This role is crucial in ensuring a seamless and pleasant client journey—from the initial inquiry to final service delivery. The ideal candidate will demonstrate outstanding communication skills, strong organizational ability, and the professionalism to thrive in a fast-paced environment.
Key Responsibilities
- Welcome and assist clients with a warm, professional approach
- Manage appointments via telephone, walk-ins, and digital booking platforms
- Provide accurate information on services, pricing, promotions, and packages
- Address client inquiries, feedback, and complaints with discretion and efficiency
- Maintain and update client records, including service history and preferences
- Liaise with beauticians, stylists, and management to ensure timely service delivery
- Promote and upsell salon services, membership packages, and retail products
- Process client payments, issue receipts, and maintain daily financial records
- Assist management with administrative and operational support as needed
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.14% |
| Tejgaon University | 3.57% |
| Siddheshwari Girl`s College | 3.57% |
| New model degree College | 3.57% |
| Central Women`s University | 3.57% |
| Shaikh Burhanuddin Post Graduate College | 3.57% |
| Narayanganj University & College | 3.57% |
| Bangladesh University | 3.57% |
| Green University of Bangladesh | 3.57% |
| Aptech Computer Education Center | 3.57% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 71.43% |
| 31-35 | 3.57% |
| 36-40 | 10.71% |
| 40+ | 3.57% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 59.26% |
| 20K-30K | 37.04% |
| 30K-40K | 3.70% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 10.71% |
| 0.1 - 1 years | 17.86% |
| 1.1 - 3 years | 39.29% |
| 3.1 - 5 years | 17.86% |
| 5+ years | 14.29% |
