Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Bangladesh Foundry & Engineering Works Ltd.
Vacancy: 10
Age: 23 to 35 years
Job Location: Dhaka
Salary: Tk. 15500 - 18500 (Monthly)
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Engineering Firms, Consulting Firms, Architecture Firm, Interior Design, HVAC System
Published: 2025-12-10
Application Deadline: 2026-01-09
Education:
- HSC
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Engineering Firms, Consulting Firms, Architecture Firm, Interior Design, HVAC System
Skills Required: B2B Call Center,Customer Service,MS Office
Additional Requirements:
- Age 23 to 35 years
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Responsibilities & Context:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Job Other Benifits:
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 4.20% |
| Tejgaon College | 2.80% |
| Eden Mohila college | 2.80% |
| Northern University Bangladesh | 2.80% |
| Uttara University | 2.10% |
| Govt. Eden Mohila College | 2.10% |
| Lalmatia Govt. Mohila College | 1.40% |
| Asian University of Bangladesh | 1.40% |
| Alhaj Mockbul Hossain University College | 1.40% |
| Govt. Titumir College | 1.40% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 73.43% |
| 31-35 | 21.68% |
| 36-40 | 2.10% |
| 40+ | 1.40% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 91.61% |
| 20K-30K | 8.39% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 21.68% |
| 0.1 - 1 years | 14.69% |
| 1.1 - 3 years | 29.37% |
| 3.1 - 5 years | 15.38% |
| 5+ years | 18.88% |
