Title: Customer Service Officer
Company Name: Genex Infosys PLC.
Vacancy: 500
Age: 18 to 30 years
Job Location: Dhaka (Khilkhet)
Salary: Negotiable
Experience:
Published: 2025-12-04
Application Deadline: 2025-12-21
Education:
Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Provide general information.
Maintaining a high standard of call quality as per the requirement of the organization.
| University | Percentage (%) |
|---|---|
| National University | 6.38% |
| Dhaka International University | 1.23% |
| University of Dhaka | 0.86% |
| Daffodil International University (DIU) | 0.86% |
| Green University of Bangladesh | 0.86% |
| Jagannath University | 0.74% |
| Mymensingh Polytechnic Institute | 0.74% |
| Tejgaon College | 0.74% |
| Dhaka College | 0.74% |
| Southeast University | 0.74% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.70% |
| 31-35 | 8.96% |
| 36-40 | 1.84% |
| 40+ | 0.37% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 76.56% |
| 20K-30K | 21.35% |
| 30K-40K | 1.60% |
| 40K-50K | 0.12% |
| 50K+ | 0.37% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 49.08% |
| 0.1 - 1 years | 13.01% |
| 1.1 - 3 years | 18.65% |
| 3.1 - 5 years | 10.31% |
| 5+ years | 8.96% |