Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: London Gents Parlour
Vacancy: 5
Age: 25 to 30 years
Job Location: Dhaka
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
- 3 to 4 years
- The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, Real Estate, Call Center, Coaching Center, Beauty Parlor/Saloon/Spa
Published: 2025-09-25
Application Deadline: 2025-09-28
Education:
- Bachelor/Honors
- Higher Secondary
Requirements:
- 3 to 4 years
- The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, Real Estate, Call Center, Coaching Center, Beauty Parlor/Saloon/Spa
Skills Required: Call Center,Customer service or Beauty Industry,Customer Support through Phone,Sales & Marketing,Sales target, Customer Service
Additional Requirements:
- Age 25 to 30 years
- 2–4 years of customer service or front desk experience (beauty/wellness industry preferred)
- Exceptional verbal and written communication skills
- Strong interpersonal and problem-solving abilities
- Proficiency in MS Office and appointment scheduling software
- Ability to remain calm and professional under pressure
- Well-groomed, polished, and professional appearance
- Flexible to work evenings, weekends, and holidays as required
Responsibilities & Context:
We are seeking a highly professional and service-oriented Customer Service Executive to serve as the first point of contact for our clients. This role is crucial in ensuring a seamless and pleasant client journey—from the initial inquiry to final service delivery. The ideal candidate will demonstrate outstanding communication skills, strong organizational ability, and the professionalism to thrive in a fast-paced environment.
Key Responsibilities
Welcome and assist clients with a warm, professional approach
Manage appointments via telephone, walk-ins, and digital booking platforms
Provide accurate information on services, pricing, promotions, and packages
Address client inquiries, feedback, and complaints with discretion and efficiency
Maintain and update client records, including service history and preferences
Liaise with beauticians, stylists, and management to ensure timely service delivery
Promote and upsell salon services, membership packages, and retail products
Process client payments, issue receipts, and maintain daily financial records
Assist management with administrative and operational support as needed
Job Other Benifits:
- Performance bonus,Over time allowance
- Salary Review: Yearly
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 5.88% |
| Sonargaon University | 2.35% |
| Dhaka college | 2.35% |
| Northern University Bangladesh | 2.35% |
| Haji Abul Hossain Institute Of Technology (HABHIT) | 1.18% |
| Rajshahi University | 1.18% |
| Khilgaon Model College | 1.18% |
| World University of Bangladesh | 1.18% |
| Govt. BM College, Barishal. | 1.18% |
| Govt. Edward College | 1.18% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 98.82% |
| 31-35 | 1.18% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 82.35% |
| 20K-30K | 17.65% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 14.12% |
| 0.1 - 1 years | 9.41% |
| 1.1 - 3 years | 31.76% |
| 3.1 - 5 years | 24.71% |
| 5+ years | 20.00% |
