Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Kandaree.com
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Adobe Photoshop and Adobe Illustrator., Good at Microsoft Word and Microsoft Excel, Sales & Marketing
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
Bangla and english typing Skills, Basic design skills, Content writing, Excellent communication skill, Excellent customer service skills
∎ The applicants should have experience in the following business area(s):
IT Enabled Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Client Communication: Maintain a professional and friendly relationship with clients, addressing their queries and concerns promptly.
∎ Troubleshooting: Troubleshoot and resolve customer issues or complaints effectively and efficiently.
∎ Basic Design Skills: Have a basic understanding of Photoshop and Illustrator to assist with minor design adjustments or requests.
∎ Content Writing: Assist in content writing tasks, such as drafting emails, social media posts, or website content.
∎ Client Education: Educate clients on our digital marketing services and provide guidance on how they can maximize their online presence.
∎ Documentation: Maintain detailed records of client interactions and update client profiles as needed.
∎ Feedback: Collect and analyze client feedback to identify areas for improvement in our services.
Additional Requirements:
∎ Age 20 to 32 years
∎ Both males and females are allowed to apply
Salary:
∎ Negotiable
∎ Competitive salary commensurate with experience.
Opportunities for growth and professional development.
A collaborative and supportive work environment.
Access to cutting-edge digital marketing tools and technologies.
Compensation & Other Benefits:
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Oct 2023
Company Information:
∎ 1 Oct 2023
∎ Kandaree.com
∎ Address : 10/3, Sonargaon Imtiaz Tower (5th Floor), Free School Street, Kathalbagan, Kawran Bazar Circle, Dhaka-1205
∎ Business : We are going to start our journey on eCommerce base platform on world tourism.
Category: Marketing/Sales
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