Title: Customer Service Executive
Company Name: Hobby Shop BD
Vacancy: 1
Age: 20 to 35 years
Job Location: Cumilla
Salary: Negotiable
Experience:
Bachelor’s degree in any discipline
Both males and females are allowed to apply
Excellent communication skills in Bangla and English
Basic computer knowledge (MS Word, Excel, Email)
Good problem-solving and customer handling skills
Job Context
We are looking for energetic and customer-oriented Customer Service Executives to handle customer queries and ensure excellent service quality.
Job Responsibilities
Handle customer inquiries through phone calls, emails, and direct communication
Provide accurate information regarding products and services
Resolve customer complaints efficiently and professionally
Maintain proper records of customer interactions and transactions
Coordinate with internal departments to solve customer issues
Follow up with customers to ensure satisfaction
Meet daily and monthly service targets