Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Hobby Shop BD

Vacancy: 1

Age: 20 to 35 years

Job Location: Cumilla

Salary: Negotiable

Experience:

  • At least 1 year
  • Freshers are also encouraged to apply.


Published: 2026-01-27

Application Deadline: 2026-02-26

Education:
    • Bachelor/Honors
  • Bachelor’s degree in any discipline



Requirements:
  • At least 1 year
  • Freshers are also encouraged to apply.


Skills Required: Call Center Operation,Good communication skills in both English and Bangla,Telemarketing,Telesales

Additional Requirements:
  • Age 20 to 35 years
  • Both males and females are allowed to apply

  • Excellent communication skills in Bangla and English

  • Basic computer knowledge (MS Word, Excel, Email)

  • Good problem-solving and customer handling skills



Responsibilities & Context:

Job Context

We are looking for energetic and customer-oriented Customer Service Executives to handle customer queries and ensure excellent service quality.

Job Responsibilities

  • Handle customer inquiries through phone calls, emails, and direct communication

  • Provide accurate information regarding products and services

  • Resolve customer complaints efficiently and professionally

  • Maintain proper records of customer interactions and transactions

  • Coordinate with internal departments to solve customer issues

  • Follow up with customers to ensure satisfaction

  • Meet daily and monthly service targets



Job Other Benifits:
    • Festival Bonus
    • Performance-based incentives
    • Friendly working environment


Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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